Vendor Operations Lead - Local Shops Expansion & Analytics

Delivery Hero SE; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading food delivery company in Dubai is looking for a Senior Specialist Vendor Operations. This role focuses on enhancing vendor operations and supporting the local markets across several countries. The ideal candidate should have over 3 years of experience in similar roles, strong vendor management skills, and a data-driven approach to problem-solving. This position offers opportunities for process ownership and operational improvements.

Qualifications

• 3+ years experience in an operational role.
• Strong vendor operational knowledge.
• Ability to document processes and guidelines.
• Confident in solving issues efficiently.

Responsibilities

• Lead the expansion of shopper management initiatives.
• Support regional & local operations teams.
• Track compliance of BAU processes.
• Own reporting and documentation.

Skills

Vendor operational knowledge

Workforce management

Data analysis

Issue resolution

Job description

A leading food delivery company in Dubai is looking for a Senior Specialist Vendor Operations. This role focuses on enhancing vendor operations and supporting the local markets across several countries. The ideal candidate should have over 3 years of experience in similar roles, strong vendor management skills, and a data-driven approach to problem-solving. This position offers opportunities for process ownership and operational improvements.