VAS Field Officer

Edenred UAE; Dubai; On-site; AED 100,000 - 134,000; Full time

Job summary

Edenred UAE is seeking a Field Officer to support its UAE payroll services arm. You will distribute cards, collect KYC, and onboard cardholders to the C3Pay app, explaining products and proper usage.

You will conduct financial inclusion training, assist with remittance on salary days, and support marketing campaigns to raise product awareness. Fluency in multiple languages and strong MS Office skills are valued.

Qualifications

• Bachelor’s degree in Finance/Commerce.
• Experience as field officer in banking products.
• Excellent communication and presentation skills.
• Multilingual capabilities.
• Proficient in Microsoft Office.

Responsibilities

• Distribute cards and collect KYC for compliance.
• Onboard cardholders to the app and educate on products.
• Provide remittance support via C3Pay app.
• Support marketing campaigns for product awareness.
• Conduct fraud awareness trainings.
• Corporate VAS training for payroll and welfare teams.

Skills

Communication skills

Presentation skills

Multilingual

MS Office

Education

Bachelor’s degree in Finance/Commerce

Tools

MS Office

Job description

About Edenred

Edenred is the leading digital platform for corporate services in the areas of benefits, professional mobility, and B2B payments.

About Edenred

Edenred is the leading digital platform for corporate services in the areas of benefits, professional mobility, and B2B payments.

Operating in 44 countries, it connects more than 60 million users to over 2 million partner merchants through more than 1 million client companies.

Edenred offers solutions dedicated to employee engagement (meal vouchers, commuting, gift vouchers, wellness, rewards, and preferential offers to boost purchasing power), mobility (multi-energy solutions, including EV charging, fleet management services, maintenance, toll, and parking), and corporate payments (virtual cards). In addition to its own solutions, Edenred also distributes offers from more than 120 partners on its platform.

True to the Group's purpose, \"Enrich connections. For good.\", these solutions enhance users' well-being and purchasing power and simplify the lives of professional drivers while promoting access to healthier food, more environmentally friendly products, and more sustainable mobility. They improve the attractiveness and efficiency of businesses and vitalize the employment market and the local economy.

Edenred's 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.

In 2024, thanks to its global technology assets, the Group generated a business volume of nearly €45 billion, mainly through mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index, DJSI World Index, and MSCI Europe.

The UAE Context

Edenred UAE is a fast growing payroll service provider serving more than 20,000 businesses and more than 2.5 million unbanked employees. We service over 10 banks and 35 financial institutions. We offer a unique value proposition for companies to manage their payroll and for employees to receive their salaries and use it in the simplest way offering multiple value added services via our mobile app (money transfer, mobile recharge and card services).

Key Responsibilities

• Distribute cards, and collect KYC of the authorized individuals, ensuring we comply with mandatory compliance regulations.


• Onboard cardholders to our app, educate about the products and services along with the proper usage of the card.


• Financial inclusion training for cardholders to onboard new users to the C3Pay app and assist cardholders with day-to-day issues related to their card or mobile app.


• Remittance visits on salary days to assist cardholders to transfer money through C3Pay App.


• Marketing campaigns for C3Pay product service awareness, award ceremonies at employee residences.


• Conduct fraud awareness trainings at employee residence.


• Corporate VAS Training presentation to Payroll and welfare team.

Required Skills & Profile

• Bachelor’s degree in Finance/Commerce.


• Demonstrable experience as a field officer in any banking product.


• Excellent communication and presentation skills.


• Multi language speaker.


• Microsoft Office skills.