UTR Systems SME - Launch & Process Optimizer

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global e-commerce company is seeking a Tech / Product SME to optimize system processes and solve UTR system issues during launches. This individual contributor role requires strong program management skills and a solid understanding of the UTR systems. Candidates should have at least 3 years of relevant experience and a Bachelor's degree. Join a team focused on enhancing the customer experience through innovative solutions.

Qualifications

• 3 years of program or project management experience.
• 3 years of working cross-functionally with tech and non-tech teams.
• 3 years of experience in defining and implementing process improvement initiatives.

Responsibilities

• Solve UTR system issues during new store hub launches (tier1) and BAU (tier2).
• Optimize/shorten system readiness timeline for launches.
• Drive permanent solve for frequent issues.

Skills

Understanding of UTR systems

Program management skills

Stakeholder management

Clear communication skills

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

A leading global e-commerce company is seeking a Tech / Product SME to optimize system processes and solve UTR system issues during launches. This individual contributor role requires strong program management skills and a solid understanding of the UTR systems. Candidates should have at least 3 years of relevant experience and a Bachelor's degree. Join a team focused on enhancing the customer experience through innovative solutions.