Upskilled WaiterMichelin Star Experience Social Waldorf Astoria Dubai Palm Jumeirah

Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Dubai is seeking a Server responsible for delivering exceptional food and drink service to Guests while maintaining high standards of hygiene and cleanliness. The ideal candidate will have experience in Italian fine dining or Michelin-starred establishments, possess excellent communication skills, and be capable of working under pressure. Strong upselling techniques and the ability to exceed customer expectations are essential for this role.

Qualifications

• Experience in luxury hospitality preferred.
• Accountability and resilience in stressful situations.
• Commitment to high levels of customer service.

Responsibilities

• Manage efficiently operated bar shift.
• Ensure all tables receive their drinks and food as requested.
• Maintain cleanliness of all equipment and bar area.
• Maximize revenue through upselling and customer service.

Skills

Italian Fine Dining & Michelin star experience

Excellent leadership interpersonal and communication skills

Ability to listen and respond to demanding Guest needs

Warm personality and smart appearance

Ability to work under pressure

Job description

A Server with Waldorf Astoria Hotels and Resorts is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

What will I be doing

As a Server you are responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. A Server carries the responsibility of thoroughly understanding the menu food offerings and food contents. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
• Use every possible opportunity to gain knowledge in all areas of bar supervision
• Ensure all tables receive their drinks and food as requested
• Maintain the cleanliness of all equipment used during shifts
• Maintain cleanliness of the bar and stores to Health Safety and Hygiene standards at all times.
• Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
• Ensure that all before/after service mise en place is completed to the correct standard
• Comply with Company Health & Safety and Fire Regulations and procedures
• Adhere to the Company disciplinary policy when necessary
• Maximize revenue and increase average spend per person through upselling high customer service standards effective training and motivational techniques
• Demonstrate a perfect knowledge of all beverages served in the bar how beverages are prepared (to recipe) and presented and how Bar personnel are trained to possess this knowledge and the application of it
• Meet or exceed the monthly drink profit margin target

EOE/AA/Disabled/Veterans

What are we looking for

A Server serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:

• Italian Fine Dining & Michelin star experience
• A warm personality attentive and smartly presentable
• Ability to listen and respond to demanding Guest needs
• Excellent leadership interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Luxury hospitality experience in a similar role
• Passion for delivering exceptional levels of guest service

What will it be like to work for Waldorf Astoria Hotels & Resorts

Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalizedattention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service you may just be the person we are looking for!