University Registrar

American University; United Arab Emirates; On-site; AED 183,000 - 276,000; Full time

Job summary

A leading educational institution in the UAE is seeking a University Registrar to oversee the Registrar's Office, managing student admissions, registration, and academic records. The ideal candidate will have a Master's or Bachelor's degree in business administration, at least 5 years of related experience, and strong customer service skills. Fluency in English and Arabic is preferred. Join an innovative environment committed to excellence in higher education.

Qualifications

• At least 5 years of experience as a Registration Manager/Admission Manager or Assistant Registrar.
• Experience in a managerial role in higher education.
• Knowledge of degree requirements and accreditation standards.

Responsibilities

• Direct operations of the Registrar's Office including admissions, registrations, and records.
• Conduct degree audits to ensure students' graduation eligibility.
• Develop and administer the departmental budget.

Skills

Customer service skills

Conflict resolution skills

Bilingual (English and Arabic)

Judgment and independence

Education

Master's or Bachelor's Degree in business administration or related field

Job description

The American University in the Emirates is looking for a University Registrar who will direct the operations of the Registrar's Office including student admission, registration and records, class schedules, class allocations, graduation ceremony, and other related matters.

Qualifications & Experience

• Master's of Bachelor'sDegree in business administration or related field from an accredited university
• At least 5 years of experience as a Registration Manager/Admission Manager or Assistant Registrar
• Has experience in a managerial role in higher education
• Preferably bilingual (speaks English and Arabic fluently)

Skills / Training / Knowledge

• Knowledge of degree requirements, curriculum, and accreditation standards.
• Strong customer service and conflict resolution skills, with clear communication with students and staff.
• Very high degree of independence, responsibility, and judgment.
• Maintains a professional image and relationships with faculty/students and all stakeholders.
• Must maintain confidentiality.
• Knowledge of University programs and operations including Administrative and Academic affairs is preferred.

Job Description

1. Create, maintain, and audit student records in compliance with accreditation body.
2. Conduct degree audits to ensure students' graduation eligibility and issue student’s official transcripts and graduation certificates.
3. Configure student schedules to increase retention and prevent unnecessary drops by offering efficient schedule.
4. Hire, evaluate and assess the Office of Registrar team members.
5. Represent the Office of Registrar during the visit of external review team.
6. Prepare and maintain the yearly Academic Calendar.
7. Key holder of University Information System Data reporting.
8. Monitor student’s records and ensure security, confidentiality, integrity and availability.
9. Maintain the University manuals up to date (Undergraduate Catalog and Graduate Catalog).
10. Assess and measure the department effectiveness.
11. Ensure consistency of policies and procedures and its implantation.
12. Publish the student’s grades.
13. Administer the relevant admission policies and procedures to ensure the effective processing of applications.Provide support when needed in the decision making for students applications.
14. Provide supervision and leadership to the staff responsible of implementing the admission polices and procedures
15. Participate in different recruitment activities, such as school fairs, campus tours, open days and other events.
16. Provide annual statistics, and other information to the Enrollment Management council to help in better planning and decision making.
17. Primary official authorized keeper of the university’s student records.
18. Develop and administer the departmental budget.
19. Lead the academic & business teams work with cross-functional teams, to achieve University goals.
20. Supervise the coordination, evaluation, and certification of all graduation applications, while overseeing the complete graduation process to include all elements of the rehearsal and the convocation ceremony to ensure positive student experiences.
21. Develop and implement strategies in collaboration with the university's advancement and fundraising team to identify and secure funding from various sources to support the University mission.
22. Cultivate relationships with current and prospective donors, ensuring their continued engagement and support for the institution.
23. Perform any duties as assigned by the superiors.

About American University in the Emirates (AUE)

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Engineering and Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC(the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA(the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

TheCollege of Business Administrationis a proud member ofAACSB(The Association to Advance Collegiate Schools of Business),and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited byAACSB) as of 2022.

The Bachelor of Computer Science in the College of Engineering and Technologyis accredited by the Computing Accreditation Commission ofABET.

NASAD(The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in theCollege of Design, the designation of Substantial Equivalency with accredited programs in the United States.