Turkish-Speaking Client Success Specialist

Payoneer; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A financial services company in Dubai is seeking a motivated Customer Relations Associate focused on the Turkish market. This role involves managing relationships with Turkish-speaking clients, ensuring their satisfaction and account health, while implementing solutions for operational issues. The ideal candidate has 3 years of experience and is proficient in Turkish and English. Join us to work cross-functionally and contribute to a growing team dedicated to client success.

Qualifications

• 3 years experience in customer relations or account management, preferably in fintech.
• Proven success managing mid-tier client segments and retention.
• Strong understanding of financial systems or digital payments.

Responsibilities

• Manage relationships with mid-tier clients ensuring high engagement.
• Identify business opportunities through relationship strengthening.
• Act as primary contact for Turkish-speaking clients.
• Represent client needs in internal operations.
• Implement scalable solutions for recurring problems.

Skills

Customer relationship management

Turkish and English proficiency

Communication skills

Organizational skills

Tools

Salesforce

Job description

A financial services company in Dubai is seeking a motivated Customer Relations Associate focused on the Turkish market. This role involves managing relationships with Turkish-speaking clients, ensuring their satisfaction and account health, while implementing solutions for operational issues. The ideal candidate has 3 years of experience and is proficient in Turkish and English. Join us to work cross-functionally and contribute to a growing team dedicated to client success.