Travel Desk Sales Advisor - Russian / Spanish / German / Italian / Czech / Polish Speaker

MTS Globe; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading travel and tourism company in Dubai is seeking a Travel Desk / Experience Advisor to manage the sales program and sell tours to guests. The ideal candidate will have experience in customer service, strong selling skills, and knowledge of UAE destinations. A pleasant demeanor and ability to work in a team are essential. This role offers opportunities for career development in a dynamic environment.

Qualifications

• Experience in customer service roles within the travel and tourism industry.
• Sound knowledge of UAE destinations is an advantage.
• Ability to work well in a team and a pleasant demeanor.

Responsibilities

• Manage daily operations of the Sales program.
• Sell tours to guests and provide information on available tours.
• Ensure monthly sales targets are achieved.

Skills

Multilinguist

Customer service experience

Selling and promotional skills

Job description

Overview

Must be aware of all aspects of the excursions program with relation to the tours sold on board.

Responsibilities

• The overall responsibility of the Travel Desk / Experience Advisor is the day operation of the Sales program
• Sell tours to guests, generating revenue for the company.
• Provide information to guests on tours available to promote tour sales.
• Assist guests with questions relating to excursions and offer help with any special requests.
• Ensure that the monthly sales target has been achieved.
• Sending daily sales report to the Experience Manager.
• Entering all the bookings made at the same time.
• Following up with the finance department regarding the cash payment.
• In this job you would need to have a pleasant and friendly manner, and a good general knowledge of our products and services.
• This position is under the supervision of the In Destinations Sales Manager, from whom all directives are given.
• Good product knowledge and handling the overall operation of the sales programs
• Resilient and flexible approach with the ability to respond to customer and company needs.
• Ability to thrive in a team environment
• Driving License holder is an advantage.

Qualifications

• Multilinguist
• Experience in customer services roles in the Destination Management / travel and tourism industry.
• Sound knowledge of UAE destinations would be an advantage.
• Should have excellent selling and promotional skills.