Travel Desk Sales Advisor - Russian / Spanish / German / Italian / Czech / Polish Speaker

MTS Globe; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading travel company in Dubai is seeking an Experience Advisor to manage the daily operations of the sales program. The ideal candidate will be responsible for selling tours, providing guest information, and achieving sales targets. Experience in customer service within the tourism industry and knowledge of UAE destinations are essential. This role requires a pleasant manner, multilingual skills, and the ability to work well in a team environment.

Qualifications

• Experience in customer services roles in the destination management or tourism industry.
• Sound knowledge of UAE destinations is advantageous.
• Good product knowledge of sales programs required.

Responsibilities

• Awareness of all aspects of the excursion program.
• Operation of the sales program for the Travel Desk.
• Selling tours to generate revenue.

Skills

Pleasant and friendly manner

Multilingual

Excellent selling and promotional skills

Resilient and flexible approach

Teamwork ability

Job description

Job Responsibilities

• Must be aware of all aspects of the excursions program with relation to the tours sold on board.
• The overall responsibility of the Travel Desk / Experience Advisor is the day operation of the Sales program.
• Sell tours to guests, generating revenue for the company.
• Provide information to guests on tours available to promote tour sales.
• Assist guests with questions relating to excursions and offer help with any special requests.
• Ensure that the monthly sales target has been achieved.
• Sending daily sales report to the Experience Manager.
• Entering all the bookings made at the same time.
• Following up with the finance department regarding the cash payment.

Qualifications and Characteristics

• In this job you would need to have a pleasant and friendly manner, and a good general knowledge of our products and services.
• This position is under the supervision of the In Destinations Sales Manager, from whom all directives are given.
• Multilinguist.
• Experience in customer services roles in the Destination Management / travel and tourism industry.
• Sound knowledge of UAE destinations would be an advantage.
• Should have excellent selling and promotional skills.
• Good product knowledge and handling the overall operation of the sales programs.
• Resilient and flexible approach with the ability to respond to customer and company needs.
• Ability to thrive in a team environment.
• Driving License holder is an advantage.