Travel and Holiday Consultant (2 Vacancies)

RTC-1 Employment Services; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading travel company in Dubai is seeking a Travel and Holiday Consultant to manage reservations for flights, hotels, and holiday packages. The role requires fluency in English and Arabic, strong customer service skills, and proficiency in travel booking platforms. With competitive salaries up to 6K AED, this is an excellent opportunity for candidates passionate about travel.

Qualifications

• Minimum 2–3 years of experience as a Reservations Agent or in a Travel & Tourism customer support role.
• Fluency in English and Arabic both verbal and written.
• IATA certification is an advantage.

Responsibilities

• Handle reservations for flights, hotels, tours, and holiday packages accurately.
• Provide exceptional service to clients via phone, email, and chat.
• Ensure all bookings comply with requirements and prepare itineraries accurately.

Skills

Fluent in English

Fluent in Arabic

Strong customer service attitude

Tools

GDS

Microsoft Office

Job description

Overview

Position Title: Travel and Holiday Consultant (2 Vacancies)

Employment Type: Full Time

Salary: up to 6K AED all-inclusive depending on experience and qualifications

Job Location: Dubai, UAE

About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.

Job Description

• Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software
• Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally.
• Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately.
• Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback.

Qualifications

• Fluent in English and Arabic (both verbal and written); Candidates aged 34 and below are preferred.
• Minimum 2–3 years of experience as a Reservations Agent or in a Travel & Tourism customer support role (no sales experience required); IATA certification is an advantage.
• Proficient in travel booking and reservation platforms (e.g., GDS or online booking systems) and comfortable using Microsoft Office applications.
• Strong customer service attitude - able to handle booking inquiries, itinerary changes, and reservation requests with accuracy and professionalism.