Training & Brand Experience Lead — Luxury Hospitality

FIVE Hotels and Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hotel group in Dubai is seeking a Training Executive to enhance staff development and ensure exceptional service standards. The ideal candidate will possess a degree in hospitality management and a minimum of 2 years in a training role within a luxury hotel. Responsibilities include developing training materials, facilitating workshops, and tracking training impact to ensure a high-performance environment. This is an exciting opportunity to grow within a vibrant, multicultural team committed to redefining luxury hospitality.

Benefits

A dynamic and engaging work environment

Opportunities for career development and growth

A diverse and inclusive workplace

Qualifications

• Minimum of 2 years of Training, Quality, or Learning and Development experience in a Luxury Hotel.
• Proven track record in a multicultural, high-volume Luxury Hotel environment.
• Comprehensive knowledge of Forbes Travel Guide standards is advantageous.

Responsibilities

• Embed FIVE’s Service Culture into daily operations across all properties.
• Develop brand-aligned training materials and facilitate workshops.
• Track training impact and return on investment (ROI) through various metrics.

Skills

Excellent Communication

Leadership skills

Organisational Skills

Interpersonal skills

Teamwork

Education

Degree or Diploma in Hospitality Management or related field

Job description

A leading luxury hotel group in Dubai is seeking a Training Executive to enhance staff development and ensure exceptional service standards. The ideal candidate will possess a degree in hospitality management and a minimum of 2 years in a training role within a luxury hotel. Responsibilities include developing training materials, facilitating workshops, and tracking training impact to ensure a high-performance environment. This is an exciting opportunity to grow within a vibrant, multicultural team committed to redefining luxury hospitality.