Trainee - Assistant Branch Manager (UAE Nationals)

Tanqeeb; Abu Dhabi; On-site; AED 167,000 - 234,000; Full time

Job summary

Tanqeeb in Abu Dhabi seeks a capable Branch Manager to oversee daily operations, ensure compliance, and drive sales while maintaining excellent customer service.

The role emphasizes risk management, staff leadership, and achieving branch goals within regulatory requirements. You will mentor staff, monitor budgets, and report financial data, contributing to sustainable branch performance.

Qualifications

• Bachelor’s degree in business administration, Finance, or a related field.
• Strong leadership and management skills.
• Knowledge of banking regulations and compliance requirements is an added advantage.

Responsibilities

• Assist in managing daily branch operations, ensuring compliance with bank policies and procedures.
• Ensure the branch is audit-ready and compliant with regulatory requirements.
• Handle escalated customer concerns and complaints professionally.
• Provide exceptional customer service and resolve customer issues efficiently.
• Assist in developing and implementing sales strategies to achieve branch goals.
• Support branch staff in identifying and pursuing sales opportunities.
• Supervise, mentor, and develop branch staff.
• Assist in monitoring and managing branch budgets and financial performance.
• Ensure accurate and timely reporting of financial data.
• Identify and mitigate operational and financial risks within the branch.

Skills

Leadership

Customer service

Regulatory awareness

Education

Bachelor’s degree in business administration, Finance, or related field

Job description

Job description

Key Responsibilities:

• Assist in managing daily branch operations, ensuring compliance with bank policies and procedures.
• Ensure the branch is audit-ready and compliant with regulatory requirements.
• Handle escalated customer concerns and complaints professionally.
• Provide exceptional customer service and resolve customer issues efficiently.
• Assist in developing and implementing sales strategies to achieve branch goals.
• Support branch staff in identifying and pursuing sales opportunities.
• Supervise, mentor, and develop branch staff.
• Assist in monitoring and managing branch budgets and financial performance.
• Ensure accurate and timely reporting of financial data.
• Identify and mitigate operational and financial risks within the branch.

Skills and Experience

• Bachelor’s degree in business administration, Finance, or a related field.
• Strong leadership and management skills.
• Knowledge of banking regulations and compliance requirements is an added advantage.

Preferred candidate

Nationality

United Arab Emirates