Teleselling & Caring Subs

Technogym; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading fitness technology company is seeking an energetic Teleselling & Caring professional in Dubai. This role requires handling customer inquiries and closing sales through excellent communication and sales techniques. The ideal candidate will have 2-3 years of sales experience and be fluent in English, with additional language skills in Hindi, Russian, or Arabic being a plus. Join us in delivering a luxury sales experience and enhancing customer satisfaction.

Qualifications

• 2-3 years’ experience in telesales or customer service.
• Fluency in English and knowledge of CRM management.
• Ability to handle rejection and resolve customer issues.

Responsibilities

• Achieve quarterly inside sales targets.
• Manage inbound and outbound calls to drive new business.
• Nurture the CRM Database for accurate information.

Skills

Sales techniques

Communication skills

Interpersonal skills

Negotiation skills

Customer relationship management

Education

Bachelor’s Degree

Tools

Salesforce

Job description

Your Role

We are looking for an energetic and results-oriented Teleselling & Caring professional who speaks Hindi / Russian / Arabic and will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience.

In this, you will play a crucial part in selling Technogym products and services, providing a premium customer experience, understanding the customer’s needs, and offering the best solution for their desires.

You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating strong interaction (via call/email/chat).

Your Impact

• Guarantee the achievement of quarterly inside sales targets.
• Fulfill lead generation activity aimed at increasing the customer base
• Manage inbound calls (for both B2B and B2C customers), delivering a unique selling experience while understanding customers’ needs and offering the right solution to ensure customer satisfaction
• Manage outbound calls to generate new business opportunities
• Support our Sales team in the field by scheduling visits
• Manage and nurture the CRM Database to ensure the information is accurate and up-to-date
• Collect and share adequate market feedback with the relevant departments
• Oversee the process from order to installation, checking customer satisfaction and upselling additional products or services where applicable

About You

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool-tempered and able to handle rejection

What you should bring:

• 2-3 years’ experience in telesales or another sales/customer service role
• Bachelor’s Degree, ideally with business development experience
• Excellent (phone) sales techniques and communication, interpersonal skills
• Experience in working in a team in sales-oriented environments
• Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
• Long term customer relationship approach
• Ability to identify process improvements
• Fluency in English
• Knowledge of CRM management
• Interest in and passion for technological evolution and innovation
• Knowledge of Salesforce would be a plus

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true.