Telesales Team Lead, Retail Banking Fulfillment

Mashreq Bank; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in the United Arab Emirates is seeking a Telesales Manager to lead a team of Telesales Agents. The role involves developing and implementing effective telesales strategies to meet challenging sales targets while ensuring service standards and maximizing productivity. The ideal candidate should have strong people management skills, a relevant educational background, and experience in a supervisory role. This position offers a unique opportunity to directly impact sales success in a dynamic environment.

Qualifications

• 3-5 years of experience in a similar work environment in a supervisory position.
• At least 3 years in managing people.
• Preferably has a practical marketing background.

Responsibilities

• Manage the team of Telesales Agents to meet sales targets.
• Develop and implement telesales strategies and objectives.
• Monitor and evaluate performances for productivity.

Skills

People management skills

Sales and customer focus

Excellent presentation skills

Team player

Creative thinking

Education

University Graduate

Job description

A leading financial institution in the United Arab Emirates is seeking a Telesales Manager to lead a team of Telesales Agents. The role involves developing and implementing effective telesales strategies to meet challenging sales targets while ensuring service standards and maximizing productivity. The ideal candidate should have strong people management skills, a relevant educational background, and experience in a supervisory role. This position offers a unique opportunity to directly impact sales success in a dynamic environment.