Tele Sales Executive (Remote)

Expert Hub Robotics; Remote; AED 120,000 - 200,000; Full time

Job summary

A leading robotics firm seeks a Sales & Lead Generation Specialist to make outbound calls, manage customer relationships, and document interactions in the CRM. The ideal candidate will possess strong communication skills and experience in tele-sales. This position offers flexible working hours and the opportunity to work remotely. Candidates with a degree in Engineering or Mechatronics are preferred.

Benefits

Flexible Work Hours

Remote Work Opportunity

Attractive Incentive Structure

Qualifications

• Strong verbal communication skills in English.
• Prior experience in tele-sales, customer support, or a similar role.
• Comfortable with cold calling and remote tools.
• Ability to work independently and meet deadlines.
• A laptop with a stable internet connection.

Responsibilities

• Make 80-100 outbound calls daily to potential leads.
• Build rapport with customers during calls.
• Document all lead interactions in the CRM system.
• Participate in training programs for sales improvement.

Skills

Strong verbal communication skills in English

Prior experience in tele-sales or customer support

Comfortable with cold calling

Ability to work independently

Attention to detail

Education

Degree in Engineering or Mechatronics

Tools

Zoho CRM

Job description

Sales & Lead Generation

• Make 80 100 outbound calls per day to potential leads from cold and warm databases.
• Introduce and pitch the company’s products or services, tailoring the message to customer needs.
• Identify and qualify leads based on key criteria to move them into the sales funnel.
• Follow up consistently with interested prospects through calls, emails, or WhatsApp.
• Achieve and exceed assigned sales targets and KPIs on a weekly and monthly basis.

Customer Communication & Relationship Management

• Build rapport and establish trust with potential customers during initial and follow‑up calls.
• Handle objections or concerns effectively using persuasive communication and product knowledge.
• Maintain a high level of professionalism and customer‑first approach in all interactions.
• Keep prospects informed about offers, promotions or additional product benefits.
• Ensure a seamless handover of closed leads to onboarding teams.

Reporting & CRM Management

• Accurately document all lead interactions, outcomes and follow‑up tasks in the CRM system.
• Maintain a well‑organised lead pipeline with updated statuses and notes.
• Generate daily/weekly sales reports for internal tracking and management review.
• Identify patterns from call responses to support improvement in campaign strategies.

Training Collaboration & Continuous Improvement

• Participate in regular training programs to enhance product knowledge and sales techniques.
• Collaborate with marketing and operations teams to improve lead quality and conversion.
• Attend team meetings, feedback sessions and knowledge‑sharing calls.
• Stay updated with market trends to refine pitch strategies.

Requirements

• Strong verbal communication skills in English.
• Prior experience in tele‑sales, customer support or a similar role.
• Comfortable with cold calling and remote tools (Zoho CRM & Books).
• Ability to work independently and meet deadlines.
• A laptop with a stable internet connection.

Benefits

• Flexible Work Hours: Enjoy the convenience of managing your own schedule within target timelines promoting work‑life balance.
• Remote Work Opportunity: Work from the comfort of your home saving time and cost on commuting while staying connected with a dynamic virtual team.
• Attractive Incentive Structure: Earn performance‑based incentives for every successful sale or target achievement.

Requirements and Qualifications

• Degree in Engineering, Mechatronics, or similar field, in Robotics, along with exposure towards Robotics projects is preferred, but not a must.
• The ability to multitask, work in a fast‑paced environment, and meet deadlines.
• Consistent, accurate, and thorough with an eye for details.
• Excellent customer service, outstanding communication skills, written and verbal skills are a must.
• Discipline to keep the deadline‑driven environment, provide timely reports, and feedback.
• Must have resident visa, with Emirates ID, and NOC to work as intern.

Education

Graduate