Technician

Hilti (Canada) Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global tool manufacturer in Dubai is seeking a Tool Service Centre Technician to ensure high-quality repair of various power tools. The ideal candidate has a technical degree and strong analytical skills, with a commitment to customer satisfaction and teamwork. Join a diverse and supportive team recognized as a top employer where you will have significant responsibility in your role.

Qualifications

• 1-2 years experience in an industrial setup is an advantage.
• Proficiency in English – written and verbal.
• High commitment to customer satisfaction.

Responsibilities

• Ensure best-in-class repair of Hilti power tools.
• Perform root cause analysis to improve repair processes.
• Deliver outstanding results with own portfolio of tools to repair.

Skills

Analytical skills

Strong communication skills

Teamwork

Self-motivated character

Problem-solving skills

Education

Technical degree (Electrical/Mechanical/Industrial preferred)

Tools

SAP knowledge

Job description

Overview

The Tool Service Centre Technician is part of the TSC team for Hilti Emirates and is responsible for always offering an exceptional level of repair, specifically focusing on quality, speed, and costs of repair of Hilti tools.

What does the role involve?

As a Tool Service Centre Technician, you will be responsible for ensuring the best-in-class repair of Hilti power tools in different segments, like angle grinders, rotary hammers, combi hammers, vacuum cleaners, breakers, screwdrivers, diamond and measuring tools, and others.

This role will require you to use analytical skills to perform root cause analysis and develop proposals & solutions to improve the quality, speed and costs of repair process.

What you need is

• Technical degree (Electrical/Mechanical/ Industrial preferred)
• SAP knowledge is preferred
• 1-2 years experience in an industrial set-up is an advantage
• Excellent teamwork and commitment to achieve great results
• Strong communications skills with proficiency in English – written and verbal
• High commitment to customer satisfaction
• Strong analytical and problem-solving skills
• Self-motivated, highly energetic, outgoing character
• Dubai based – or willing to relocate from within the UAE

Why should you apply?

Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter what your background.

What do we offer?

We’ll give you lots of responsibility, including your own portfolio of tools to repair and we’ll trust you to deliver outstanding results. Day to day you’ll report to TSC manager, team leader and master technicians who will also be there to support you with your training and development.