Technical Specialist Diamond Verification Instruments (DVIs)

Anglo American De Beers Group; Dubai; On-site; AED 120,000 - 200,000; Part time

Job summary

A leading diamond company is seeking a Technical Specialist to support advanced diamond verification instruments across the UAE. This role involves installation, training, and proactive client engagement to ensure high instrument uptime. Candidates should have a technical degree and experience with electronic instruments. Strong fluency in English is required. This is a contract position with no remote work. Closing date for applications is 17 October 2025.

Qualifications

• Minimum 3-5 years experience in troubleshooting and servicing electronic/electromechanical instruments.
• Proven ability to train clients and provide hands-on technical support.
• Knowledge of polished stones and diamond industry processes is a plus.

Responsibilities

• Install, maintain, and troubleshoot diamond verification instruments across the UAE.
• Deliver technical training to client operators to reduce downtime.
• Provide rapid support and ensure high instrument uptime.

Skills

Troubleshooting electronic instruments

Training clients

Fluent in English

Fault-finding skills

Use of hand tools

Computer-based equipment experience

Education

Trade Test certificate or diploma/degree in Electronics/Electrical Engineering/Mechanical Engineering/Instrumentation

Tools

MS Word

MS Excel

MS Outlook

Job description

Join a world-renowned diamond company at the forefront of innovation and technology. Were looking for a Technical Specialist to support our advanced diamond verification instruments across the UAE. This is a unique opportunity to combine technical expertise with client engagement in a high-value luxury industry.

As a Technical Specialist youll be the go-to expert for installation servicing and client training on our cutting-edge instruments. Youll also play a key role in marketing our solutions building relationships and supporting exhibitions and events.

KEY PERFORMANCE AREAS:

• Install maintain and troubleshoot diamond verification instruments across client sites in the UAE.
• Deliver technical training to client operators to reduce downtime and improve first-line maintenance.
• Provide rapid support (within 24 working days) and ensure high instrument uptime.
• Manage stock levels of consumables and spare parts and coordinate sourcing and replenishment.
• Support exhibition setups showcasing instruments and engaging with visitors.
• Ensure compliance with health & safety standards and maintain secure handling of high-value equipment.
• Contribute to market mapping customer engagement and lead generation.

Qualifications :

The successful incumbent must meet the following criteria:

• A Trade Test certificate or a diploma/degree in Electronics Electrical Engineering Mechanical Engineering Instrumentation or a related technical field is required.

MINIMUM REQUIREMENTS

• Minimum 35 years experience in troubleshooting and servicing electronic/electro-mechanical instruments.
• Proven ability to train clients and provide hands-on technical support.
• Fluent in English (spoken and written); Arabic is an advantage.
• Strong fault-finding skills and experience with computer-based equipment.
• Skilled in using hand tools and diagnostic equipment.
• Proficiency in MS Word Excel and Outlook.
• Experience working with customs regulations for importing/exporting valuable cargo.
• Knowledge of polished stones and diamond industry processes is a plus.
• Ability to work independently manage priorities under pressure and lead small teams.
• Willingness to work flexible hours and travel locally and internationally as required.
• Successfully obtain a Medical Certificate of Fitness to work.

Additional Information :

De Beers Group is the worlds leading diamond company with unrivalled expertise in the exploration mining sorting valuing selling and marketing of diamonds. Together with our joint venture partners we operate in more than 20 countries across six continents.

We want our diamonds and our business to make life brilliant for our people our customers and the world around us.

We build partnerships and connect with our people and their communities to make a positive contribution to the wider world. We’re constantly developing new ways to make an impact on both people and the planet and build a beneficial legacy. We call it Building Forever - its fundamental to our pioneering spirit and the purposeful way we do business.

Safety

Safety first is a way of life for us. We are unconditional about the safety health and well-being of our colleagues at work and at home and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people who are at the heart of our business. Our high performing teams take accountability for their own and others actions work collaboratively and always show care and respect.

Background Checks

By applying for this job you provide consent that your personal details including your fingerprints can be used to conduct background screening where appropriate. For more information please visit: Statement

Anglo American/ De Beers Group collects and processes personal data in accordance with the relevant regulations. For more information please visit: and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

Closing Date:

17 October 2025

Remote Work :

No

Employment Type :

Contract