Technical Service Assistant MEA

Axalta; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Axalta in Dubai, UAE, seeks a Technical Service Assistant MEA to support customers and internal teams in the MEA region with a focus on powder coatings. This hands-on, client-facing role will ensure optimal product performance in real-world applications.

The role involves running online trials, troubleshooting issues, auditing lines, and delivering customer training, with growth through structured training in liquid coatings and e-coatings within a global, innovation-driven company.

Qualifications

• Technical background in coatings chemistry, engineering, or related field.
• Experience or interest in powder coating applications.
• Customer-oriented with strong problem-solving skills.
• Willingness to travel within the MEA region.
• Fluent in English; additional languages a plus.

Responsibilities

• Run online trials for new powder coating products to support product approvals.
• Troubleshoot technical issues and assist in resolving application challenges.
• Audit powder coating lines as part of Approved Applicator Schemes.
• Train customers on powder coating processes and quality standards.
• Collaborate with internal teams to ensure consistent regional support.

Skills

Coatings chemistry

Powder coating application

Customer focus

Training delivery

Travel readiness

English fluency

Education

Bachelor's degree in coatings chemistry or chemical engineering

Job description

Technical Service Assistant MEA

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers products whether they are battling heat light corrosion abrasion moisture or chemicals and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

To support the continued growth of our Middle East & Africa (MEA) business were looking for a Technical Service Assistant to join our team in Dubai.

Your Role

In this hands‑on customer‑facing role you will play a key part in supporting our MEA customers and internal teams with a strong focus on powder coatings. Youll work closely with Technical Service Sales and customers to ensure Axaltas products perform at their best in real‑world applications.

Key Responsibilities

• Support the MEA business by running online trials for new powder coating products to support product approvals

• Troubleshoot technical issues and assist customers in resolving application challenges

• Audit powder coating lines as part of Axaltas Approved Applicator Schemes

• Train customers on powder coating application processes best practices and quality standards

• Collaborate with internal teams to ensure consistent technical support across the region

Growth & Development

As Axaltas MEA business continues to grow the successful candidate will receive structured training and exposure to liquid coatings and e‑coatings expanding technical expertise and career development opportunities within the organization.

What Were Looking For

• Technical background in coatings chemistry engineering or a related field

• Experience or strong interest in powder coating application and processes

• Customer-oriented mindset with strong problem-solving skills

• Willingness to travel within the MEA region as required

• Comfortable delivering training and working directly with customers

• Fluent in English; additional languages are a plus

Why Join Axalta

• Be part of a global innovation-driven company with a strong regional presence

• Gain exposure to cutting‑edge coating technologies

• Enjoy clear development pathways and technical training

• Work in a collaborative diverse and inclusive environment

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers products whether they are battling heat light corrosion abrasion moisture or chemicals and add dimension and beauty with colourful finishes. We have a vast and ever‑evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings which serve four end markets including Refinish Industrial Light Vehicle and Commercial Vehicle across North America EMEA Latin America and Asia‑Pacific. Our diverse global footprint allows us to deliver solutions in over 140 countries and coat 30 million vehicles per year. Weve recently set an exciting 2040 carbon neutrality goal in addition to 10 other sustainability initiatives and we take pride in working with our customers to optimise their businesses and achieve their goals.

Axalta may use technology‑assisted tools including artificial intelligence (AI) to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications identify job‑related qualifications and assist recruiter review. All hiring decisions involve human oversight and review.

Required Experience:

Junior IC