Technical Product Owner - Reservation

Emirates Airlines - Other locations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading international airline is seeking a Technical Product Owner to oversee product engineering backlogs and ensure successful product delivery. The ideal candidate will have over 5 years of experience in IT and 2+ years in a Product Owner role. You will be responsible for defining success metrics, managing team interactions, and promoting an environment of innovation. This position offers a tax-free salary and various travel and healthcare benefits in Dubai.

Benefits

Attractive tax-free salary

Generous travel benefits

Discounted flights and hotel stays

Excellent leave and healthcare package

Life insurance

Qualifications

• 5+ years experience in Information Technology or related field.
• 2+ years experience as a Product Owner/Manager.

Responsibilities

• Manage backlogs for product engineering teams.
• Define metrics to measure success and performance of work.
• Lead and empower teams for successful product delivery.

Skills

Operations Research

Marketing Science

Information Systems

e-Commerce

Strong communication

Relationship building

Customer centric mindset

Education

Degree or honours (12+3 or equivalent)

Tools

Product Management tools

Job description

Overview

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as an Tecnical Product Owner - Reservations.

The Technical Product Owner (TPO) will be the front door to multiple product engineering teams, owning the backlogs of work spread across feature, function, non-functional (NFR), BAU, Technical Debt, spikes, and ceremonies. Leading and empowering their teams, the TPO acts as a voice of the customer, partnering with business counterparts to lead the lifecycle for designated technology products and the underlying applications in their domain. They are accountable for enabling the business to achieve its objectives & strategic outcomes from concept through to operations.

Responsibilities

• Be Responsible for the story content, acceptance criteria definition, and end story "sign off" across team backlogs, ensuring prepared on time for future PIs, refined frequently with the entire team, and prioritised accordingly in alignment with other team backlogs.
• Ensure Technical Debt and Non-functional requirements are captured, refined, and prioritised across all sprints.
• Capture additional BAU, Ceremony, and Spike activities, and incorporate them into team backlogs, within the boundaries of available capacity.
• Prepare contribution to PI demo, in conjunction with other applicable Product Owners.
• Maintain the quality and integrity of features within their technical and team boundaries, ensuring identification and contribution of risks and dependencies back to the Product Portfolio backlog.
• Attend and contribute to key Product Management meetings, in particular PI Planning.
• Define metrics to measure the success and performance of prioritised work, ensuring any further BAU iterations can be proposed and prioritised accordingly within the boundaries of available capacity.
• Participates in establishing and growing a community of Product Owners, building an identity for the role, focusing on collaboration, and identifying opportunities for improvement and growth.
• Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams.
• Work with your team(s) to identify and capture team-driven innovation ideas, consolidating across peer groups for playback up to the TPM (Technical Product Manager) community.

Qualifications

To be considered for this role, you must meet the below requirements:

• Degree or honours (12+3 or equivalent).
• 5+ years of experience in Information Technology or other.

Knowledge/Skills:

• Operations Research, Marketing Science, Information Systems, e-Commerce, or a combination of industry certification and 5+ years of relevant experience.
• Global Product (CSPO/SAFe/PSPO) trained and certified.
• 2+ years of practical experience working as a Product Owner/Manager, in a 'team-facing' capacity, with a proven record of driving discernible change and delivery at pace.
• Whilst not essential, some experience of working within a Scaled Agile framework, across multiple initiatives and circa 50+ teams.
• Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domain or technical area. Stays up to date with regulatory and other changes in the technical area, and understands how they apply to the Emirates group.
• Well-versed with the tools for the Product Management aspects of software delivery.
• Strong and concise communicator at peer, line, and stakeholder levels.
• Builds strong relationships with peers and team members.
• Appetite for building and identifying value, with a customer centric mind-set.

Leadership

Leadership Role: Yes

Salary & Benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance, and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers