Technical Product Owner - dnata Cargo

Emirates; Dubai; On-site; AED 360,000 - 540,000; Full time

Benefits offered by this job

Travel benefits

Flight and hotel discounts

Job summary

Emirates Group IT seeks a Technical Product Owner for dnata Cargo to drive product backlogs and align tech initiatives with business goals. You will lead cross-functional teams in a fast-paced aviation tech environment, owning acceptance criteria, managing debt, and guiding PI planning.

A strong customer focus and experience with AI solutions are advantaged. Join a dynamic team delivering B2B and B2C tech products across Digital, Airline, and Operations domains, with opportunities to influence

Qualifications

• Degree or honours (12+3) or equivalent.
• 5+ years IT/operations research/marketing science/IS or related experience.

Responsibilities

• Own the backlog for designated technology products and linked apps.
• Collaborate with business to ensure alignment with objectives and outcomes.
• Capture non-functional requirements and technical debt in backlogs.
• Lead PI planning and contribute to PI demos with other owners.
• Define success metrics and facilitate improvements with teams.
• Grow and participate in Product Owner communities for best practices.
• Identify value opportunities with a customer-centric mindset.

Skills

CSPO/SAFe/PSPO certified

Product Owner/Manager 2+ yrs

Scaled Agile experience

Domain knowledge: Air Cargo/ground ops

Strong communication

Value-driven, customer focus

Education

Degree or honours (12+3)

Tools

Product Management tools

Job description

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.

Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting‑edge information and technology team as a Technical Product Owner - dnata Cargo.

Join our Technical Product Management team, where we build effective technology products and services that our customers love. We offer a mix of B2B and B2C products and services in domains such as Digital, Airline and Airport Operations, Group Services, and Commercial. Our goal is to continuously evolve our products, enriching them with features that focus on delivering value to our customers and users.

Technical Product Owners (TPO)are the front door to multiple product engineering teams, owning the backlogs of work spread across feature, function, non‑functional (NFR), BAU, Technical Debt, spikes, and ceremonies. Leading and empowering their teams, the TPO acts as a voice of the customer, partnering with business counterparts to lead the lifecycle for designated technology products and the underlying applications in their domain. They are accountable for enabling the business to achieve their objectives & strategic outcomes from concept through to operations.

In This Role, You Will

• Be Responsible for the story content, acceptance criteria definition, and end story "sign off" across team backlogs, ensuring prepared on time for future PIs, refined frequently with the entire team, and prioritised accordingly in alignment with other team backlogs.
• Ensures Technical Debt and Non-functional requirements are captured, refined, and prioritised across all sprints.
• Captures additional BAU, Ceremony, and Spike activities, and incorporates them into team backlogs, within the boundaries of available capacity.
• Prepare contribution to PI demo, in conjunction with other applicable Product Owners.
• Maintain the quality and integrity of features within their technical and team boundaries, ensuring identification and contribution of risks and dependencies back to the Product Portfolio backlog.
• Attends and contributes to key Product Management meetings, in particular PI Planning.
• Defines metrics to measure the success and performance of prioritised work, ensuring any further. BAU iterations can be proposed and prioritised accordingly within the boundaries of available capacity.
• Participates in establishing and growing a community of Product Owners, building an identity for the role, focusing on collaboration, and identifying opportunities for improvement and growth.
• Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams.
• Working with your team(s) to identify and capture team-driven innovation ideas, consolidating across peer groups for playback up to the TPM (Technical Product Manager) community.

Qualification

To Be considered for this role, you must meet the below requirements:

• Degree or honours (12+3 or equivalent).
• 5+ years of experience in Information Technology (Operations Research, Marketing Science, Information Systems, e-Commerce, or a combination of industry certification and 5+ years of relevant experience).

Knowledge/Skills

• Global Product (CSPO/SAFe/PSPO) trained and certified.
• 2+ years of practical experience working as a Product Owner/Manager, in a 'team-facing' capacity, with a proven record of driving discernible change and delivery at pace.
• Whilst not essential, some experience of working within a Scaled Agile framework, across multiple initiatives and circa 50+ teams.
• Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domain or technical area. Stays up to date with regulatory and other changes in the technical area, and understands how they apply to the Emirates group.
• Well-versed with the tools for the Product Management aspects of software delivery.
• Strong and concise communicator at peer, line, and stakeholder levels.
• Builds strong relationships with peers and team members.
• Appetite for building and identifying value, with a customer centric mind-set.
• Air Cargo / Ground Handling domain expertise is preferred; however, candidates with relevant Airline Operations experience are also encouraged to apply. A passion for innovation and hands‑on experience with AI solutions are beneficial.

Leadership role: Yes

Salary & benefits

Join us in Dubai and enjoy an attractive tax‑free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast‑paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.