Technical Account Manager – Payments & Crypto

OnHires; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading fintech company is seeking an experienced Technical Account Manager based in Dubai, UAE. You will be responsible for managing relationships with merchants, assisting with integrations and resolving issues. The ideal candidate should have over 2 years of experience in payments or fintech and possess strong communication skills in both English and Arabic. This role requires solid technical literacy and the ability to work independently to ensure merchant success.

Qualifications

• 2+ years of experience in payments, fintech, banking, or similar.
• Strong understanding of payment flows.
• Experience working with APIs and integrations.

Responsibilities

• Manage day-to-day communication with existing merchants.
• Act as the primary technical point of contact during integration.
• Coordinate with internal teams to resolve merchant issues.

Skills

Strong communication skills in English

Strong communication skills in Arabic

Problem-solving skills

Prioritization skills

Tools

CRM

Slack

Salesforce

Jira

Job description

A leading fintech company is seeking an experienced Technical Account Manager based in Dubai, UAE. You will be responsible for managing relationships with merchants, assisting with integrations and resolving issues. The ideal candidate should have over 2 years of experience in payments or fintech and possess strong communication skills in both English and Arabic. This role requires solid technical literacy and the ability to work independently to ensure merchant success.