Team Leader - Retail - Motiongate

DUBAI HOLDING; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading entertainment company in Dubai is seeking a Team Leader - Retail to manage daily operations at Motiongate. You will ensure exceptional service standards, motivate sales associates, and maintain inventory. The ideal candidate will have at least 3 years of retail experience, including 1 year in a supervisory role, along with a Diploma in Retail Management. Join a dynamic team dedicated to providing incredible entertainment experiences and enjoy a comprehensive benefits package.

Benefits

Competitive compensation

Career development opportunities

Collaborative work environment

Qualifications

• 3 years of retail experience, including at least 1 year in a supervisory role.
• Effective oral and written communication skills in English.
• Ability to operate a computer and basic proficiency in MS Office.

Responsibilities

• Manage daily retail operations, including store openings and closings.
• Ensure high service standards are maintained.
• Motivate team members to achieve sales targets.
• Monitor inventory and report any discrepancies.

Skills

Retail experience

Leadership

Communication skills

Education

Diploma in Retail Management

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

About Dubai Holding Entertainment

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one‑of‑a‑kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world‑class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts™ is the Middle East’s largest multi‑themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE™ Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca‑Coca Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in‑studio cameras, broadcasting on‑air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out‑of‑home assets, video production, event sponsorship and activations.

Job Overview

Here’s your chance to step into the role of Team Leader - Retail at Motiongate in Dubai Holding Entertainment. In this position, you’ll take on key responsibilities that include:

• Managing daily retail operations, opening and closing of stores and carts
• Provide good service standards in accordance with company’s philosophy
• Attend to guest needs and going the extra mile to exceed guest expectations
• Motivate and work as a team with Sales Associates to achieve targets
• Ensure consistent housekeeping standards, merchandise display, stock replenishment, handle cash register and maintain accurate stock control
• Understand sales trend and provide suggestions and feedback to Store Management team on how to achieve store revenue and per cap growth
• Maintains a positive and professional representation with guest and team members interaction
• Reports misconduct to the manager in a timely manner
• Monitor store inventory movement & inform Store Management if there are irregularity in stock movement
• Ensure that Standard Operating Procedures (SOP) are adhered in accordance with company policies
• Schedule daily store planner to ensure a smooth operation and be proactive towards changes according to business needs

About you

• 3 years retail experience, with at least 1 year in a supervisory position
• Diploma Education (Retail Management)
• Ability to operate a computer. Minimum basic level user of MS Word, Excel, PowerPoint and Outlook
• Effective oral and written communications skills in English

About the Benefits

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well‑being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination‑free environment where everyone’s unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!