Team Lead-Adjuster

Otis Worldwide Corporation; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Otis Worldwide Corporation is seeking a seasoned Field Operations Specialist to perform inspections, testing, and commissioning of elevators, escalators, moving walks and related Otis equipment at client sites in the UAE. This role guides junior colleagues on safety, efficiency, and on-site issue resolution.

Ideal candidates have a minimum 12 years in field roles within vertical transportation, fluent English, and the ability to work primarily in the field with physically demanding tasks.

Qualifications

• High School Diploma or equivalent.
• Minimum of 12 years of field operations experience in vertical transportation.
• Fluent written and spoken English; Arabic preferred.
• Primarily field work outside the office.
• Heavy physical demand, lifting and manual work.

Responsibilities

• Ensures safety checklist before startup and at client sites.
• Tests and commissions elevators, escalators and related equipment.
• Inspects rope clips, cables and safety devices for proper operation.
• Reviews installation and field test data per Otis standards.
• Mentors junior colleagues on site operations.
• Maintains safety and quality policies on site.

Skills

English proficiency

Field operations

Physical fitness

Education

High School Diploma or equivalent

Job description

Job Description:

Date Posted: 2026-11-02

Country: United Arab Emirates

Location: Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab Emirates

Job Purpose: The role holder is responsible for carrying out field activities at client sites including inspecting, testing and commissioning and performing final adjustments for elevators, escalators, moving walks and other Otis equipment. The role holder guides his team on operational efficiency, safety processes, and managing site escalations. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

Core Responsibilities:

• Ensures that the safety checklist before startup is completed and all points are checked before initiating job at the client site.
• Assess the guide shoes/rollers and performs testing of the over speed governor.
• Checks the static balancing of the units, correcting over balance in the counterweights and adjusting final limits. (Adjusts the counterweight shoes or piston pulley bolts in case of hydraulic lifts)
• Adjusts the Safety Action Mechanism and tests it according to the defined procedures.
• Inspects all rope clips, rope and traveling cable anchorages to ensure that the breaking of any SAFETY device contact stops the operation of the lift.
• Performs unit safety check by travelling the car top through the shaft checking interference between moving parts, cabin, counterweight or any other piece of equipment.
• Inspects all electrical operation of unit including car door, buttons and intercom etc.
• Reviews the acceleration and deceleration and ride quality as per OTIS recommended standards in manual.
• Inspects the motor pit and escalator steps for any construction debris and cleans them if necessary, as per the safety guidelines.
• Inspects the escalator by winding the motor for one complete cycle of travel to ensure there are no obstructions that might damage the steps or handrails.
• Reviews all the checks listed in the factory checklist post unit installation.
• Supports other junior colleagues with operations at the client sites, acting as a buddy to help develop their skills further.
• Reviews the new installation inspection report, field test data report, safety check report and Otis safety audit.

Minimum Qualifications, Experience And Skills

• High School Diploma or equivalent
• Minimum of 12 years of relevant experience in field operations in the vertical transportation industry
• At least 12 years in positions of progressively increasing responsibilities
• Fluent written and spoken English essential, Arabic preferred
• Primarily field work based outside the office
• Heavy physical demand requirements, physical exertion, lifting things etc.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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