Tailor Abu Dhabi

Aloft; Abu Dhabi; On-site; AED 67,000 - 89,000; Full time

Job summary

Aloft in Abu Dhabi is looking for a hands-on Uniform and Guest Services Associate to mend, repair, and distribute uniforms while maintaining high standards of cleanliness and professional appearance.

Responsibilities include documenting guest requests, inspecting uniforms for damage, and coordinating with teams to ensure timely repairs and replacements. The role requires staying active during shifts and adhering to safety policies.

Qualifications

• Education: No high school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Mend, repair, and alter guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine.
• Distribute clean uniforms to personnel according to company specifications.
• Send damaged uniforms to appropriate location for repair.
• Document guest requests for laundry/dry cleaning, minor repair, and pressing of garments.
• Record assigned and unassigned uniforms as they are distributed, returned, or cleaned.
• Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; protect company assets.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Ensure adherence to quality expectations and standards; stand, sit, or walk for extended periods; move, lift, carry, push, pull, and place objects weighing ≤10 pounds.

Skills

Guest service

Communication

Professional language

Education

No HS diploma/GED

Job description

Job description

POSITION SUMMARY

Mend, repair, and alter guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine. Distribute clean uniforms to personnel according to company specifications. Send damaged uniforms to appropriate location (e.g., seamstress, Housekeeping, outside vendor) for repair. Document guest requests for laundry/dry cleaning, minor repair, and pressing of garments in accordance with company specifications. Record assigned and unassigned uniforms as they are distributed, returned, or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: No high school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren't your typical hotel- but we aren't too cool for school either. We're here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’ re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.