Supervisor - Operations (JAT)

Emarat; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading energy company is seeking an Operations Manager to oversee terminal operations in the UAE. Responsibilities include ensuring operational safety and efficiency, managing tender processes, negotiating with suppliers, and preparing performance reports for senior management. Candidates should have a strong background in terminal management, ideally with over 8 years of experience in the oil and gas sector. The role offers the opportunity to work in a dynamic environment with a focus on quality and safety standards.

Qualifications

• Minimum of 8 years of experience in operations or terminal management, preferably in the oil and gas industry.
• Strong understanding of terminal operations, safety standards, and supply chain management.

Responsibilities

• Ensure safe and efficient terminal operations.
• Collaborate with procurement to forecast volumes.
• Negotiate supplier contracts and manage tenders.
• Prepare operational reports for management.

Skills

Terminal operations management

Supply chain management

Contract negotiation

Safety regulations knowledge

Job description

To contribute to the clerical and administrative functions of the terminal, assisting the Terminal Superintendent in preparing reports and developing operational procedures to ensure the smooth and safe running of the terminal in line with HSE standards and Emarat’s operating procedures and policies.

Core Responsibilities

• Ensure that all terminal operations are conducted safely and efficiently, adhering to established protocols and procedures.
• Collaborate with the procurement team to forecast volumes required for retail and commercial operations.
• Develop and implement procurement strategies that align with business objectives and market conditions.
• Manage the tendering process for procurement of goods and services, ensuring compliance with company policies and regulations.
• Negotiate contracts with suppliers to secure favorable terms and conditions, ensuring cost-effectiveness and quality of service.
• Maintain effective communication with internal teams, including logistics, finance, and safety, to ensure alignment on operational goals.
• Engage with external stakeholders, such as suppliers and regulatory authorities, to facilitate smooth operations and compliance with legal requirements.
• Prepare and present regular reports to senior management on operational performance, highlighting successes and areas for improvement.
• Maintain up-to-date records of all operational activities, including shipping receipts, pipeline transfers, and inventory levels.
• Fulfill OFC compliance requirements and PASS Accreditation Assessment requirements by JAFZA authority.
• Issue online tanker berth work permits as per port regulations.
• Monitor, track, and evaluate equipment and vehicle utilization to improve performance.
• Record inventory movements and provide daily, weekly, monthly, and annual reports.
• Manage HDD and operator tasks, including awareness and training through TBox Talks.
• Create maintenance service requests and follow up on their execution.
• Provide technical feedback on new operational requirements and proposals.
• Liaise with Engineering Projects, Maintenance, and HSE to manage contractor works at the terminal.
• Act as the Incident Commander during emergencies to coordinate response efforts and ensure the safety of personnel and assets.
• Conduct regular walkthroughs to verify that all checklist items are properly renewed and completed, ensuring compliance with operational and safety standards.
• Prepare the monthly duty roster and manage employee absences and sick leaves to ensure adequate staffing

Quality & Excellence Management

• Administer the development and implementation of Fuel Ops, Supply & Trading operation quality standards and excellence initiatives, contributing to alignment with Emarat's goals and enhancing a culture of continuous improvement.
• Assess progress and performance against set KPIs to help ensure monthly and annual targets are achieved and determine areas for corrective actions as needed.
• Monitor the flow of fuel and other commodities through the terminal, ensuring that all processes are executed according to schedule.
• Communicate compliance with labor laws and regulations during the preparation of audit reports, while obtaining knowledge of best practices and legal requirements in the UAE.
• Ensure that all documentation complies with regulatory requirements and internal policies.

People Management Responsibilities

• Identify training needs within the team and facilitate training sessions to enhance skills and knowledge related to terminal operations.
• Mentor and support team members in their professional development, fostering a culture of continuous improvement.

Qualifications and Experience

• Minimum of 8 years of experience in operations or terminal management, preferably in the oil and gas industry.
• A minimum of 6 years of experience may be considered exceptional for candidates of high caliber.
• Strong understanding of terminal operations, safety standards, and supply chain management.

Job Info

• Job Identification 10335
• Job Category Professional
• Posting Date 11/20/2025, 05:50 AM
• Locations Jebel Ali Terminal, Dubai, 9400, AE
• Apply Before 12/25/2025, 05:49 AM
• Job Schedule Full time
• Job Shift Day

About Us

Emarat is a multi-channel power and energy company with a much-loved network of service stations and fuel depots across Dubai and the Northern Emirates. We meet the day-to-day petrol and LPG needs of millions of people while also helping to keep the engines of Industry running with fleet solutions, aviation fuel and commercial fuel services.

The Emarat brand has earned its reputation for providing great value and high-quality products and services – which is why you can expect the expected, every time.

Our network spans right across the north of the UAE, from Dubai to Ajman, and from Fujairah to Sharjah, plus many other locations in between. Service and quality are incredibly important to us, which is why we are proud to provide our customers with high-quality fuel, lubricants, state-of-the-art car washing facilities, best-in-class terminalling, bulk fuel logistics and great franchise opportunities for ambitious businesses.

Oh, and we also serve superb freshly-ground Arabicca coffee for anybody with a taste for the real thing.

All our colleagues – from the barista to the car mechanic – are fully trained in how to deliver great customer service. We operate ethically and to the highest international and national HSE standards, making sure that employees, customers and business partners are happy and safe at Emarat.

About the Team

Emirates General Petroleum Corporation, Emarat, serves millions of customers across Dubai and the Northern Emirates and Dubai with great value, high-quality fuel at modern service stations. We serve the nation’s businesses across multiple industries, including hospitality, construction, aviation and real estate with a wide range of commercial fuels and lubricants.

In addition, we distribute to our residential customers from our LPG bottling plants in the Jebel Ali Free Zone and our new distribution centre in Al Qusais, ensuring that residents across Dubai and further afield are never far away from a fast and reliable source of power. Through our modern, best-in-class terminals at Jebel Ali, Fujairah and Ras Al Khaimah, we lease the latest, high-quality fuel storage and distribution facilities.

Across the entire Emarat network, from our service stations, terminals and to your doorstep, everything we do is driven by customer happiness.