Supervisor

Ammos Greek Restaurant; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A Mediterranean dining establishment in Dubai is seeking a Supervisor to lead the team and ensure exceptional guest experiences. Responsibilities include managing restaurant operations, supervising staff, maintaining compliance with policies, and addressing guest complaints. The ideal candidate will have a BA degree in Business Administration or Hospitality, at least 2 years of experience in a fast-paced restaurant, and strong communication skills. This role offers a unique opportunity to be part of a vibrant culinary environment.

Qualifications

• Minimum 2 years of experience in similar positions in a high-volume, fast-paced restaurant.
• Fluent in English.

Responsibilities

• Ensure efficient and profitable management of the restaurant.
• Supervise the opening & closing of the restaurant.
• Motivates and develops staff.
• Handles guest problems and complaints.

Skills

Excellent computer skills

Interpersonal skills

Outstanding customer service

Problem-solving skills

Education

BA degree in Business Administration

Hospitality Degree

Job description

About the Company

Ammos Greek Restaurant brings the authentic spirit of Greece to Dubai, offering guests a true Mediterranean experience filled with vibrant flavors, warm hospitality, and a relaxed yet elegant atmosphere. Known for its fresh seafood, traditional Greek dishes, and welcoming ambiance, Ammos is a place where guests come together to celebrate life, food, and culture by the sea. With its laid-back charm and refined setting, Ammos offers more than just a dining experience — it’s a journey to the heart of Greece.

About the Role

We are looking for a Supervisor to join our team at Ammos and ensure an exceptional experience for every guest.

Responsibilities

• Follow the directions from the superior to ensure efficient and profitable management of the restaurant.
• Contributes to management and department meetings.
• Keeps the Restaurant Management up to date with relevant issues in the restaurant and gets their input and advice where necessary.
• Ensures that the stock take figures are completed and accurate as per company requirements.
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves.
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant.
• Ensures the proper cleaning and lighting of all restaurant areas.
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment.
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly.
• Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members.
• Manages the restaurant staff working schedules.
• Establishes rotation schedule of new employees and trainees.
• Motivates and develops staff, in order to encourage their professional development.
• Handles guest problems and complaints.
• Performs other duties pertinent to this job as assigned.

Qualifications

• BA degree in Business Administration, or a Hospitality Degree.
• Minimum 2 years of experience in similar positions in a high-volume, fast-paced restaurant.
• Fluent in English.

Required Skills

• Excellent computer skills, especially in Microsoft Windows applications.
• Excellent Interpersonal, communications, presentation, and marketing skills.
• Outstanding customer service skills.
• System oriented.
• Positive and energy level.
• Highly cooperative team spirit.
• Problem-solving skills.