Student Finance & Fee Services Specialist

Uowdubai; Dubai; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Competitive tax-free salary

Comprehensive medical insurance

Annual leave of 25 days

End-of-service gratuity

Job summary

A leading international university in Dubai is looking for a Customer Service Agent/Fee Officer to join its Finance team. The role involves managing student fee inquiries, processing payments, and maintaining financial records in a fast-paced environment. The ideal candidate should have 3-4 years of customer service experience, preferably in finance or education, along with strong communication skills. This position also supports finance automation initiatives and offers a tax-free competitive salary with benefits such as medical insurance and annual leave.

Qualifications

• 3–4 years’ experience in a customer service role, preferably in finance or education.
• Experience handling financial transactions and maintaining accurate records.
• Strong communication skills, with a service-oriented mindset.

Responsibilities

• Manage student inquiries via email, phone, and in-person.
• Process fee payments and maintain accurate records.
• Contribute to finance automation initiatives.

Skills

Customer service experience

Financial transaction handling

Strong communication skills

Conflict-resolution skills

Attention to detail

Job description

A leading international university in Dubai is looking for a Customer Service Agent/Fee Officer to join its Finance team. The role involves managing student fee inquiries, processing payments, and maintaining financial records in a fast-paced environment. The ideal candidate should have 3-4 years of customer service experience, preferably in finance or education, along with strong communication skills. This position also supports finance automation initiatives and offers a tax-free competitive salary with benefits such as medical insurance and annual leave.