Student Counselor

Whizz HR; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Whizz HR Pvt. Ltd. is seeking a friendly and motivated Student Counselor to guide prospective students through the admission process. You will understand educational goals and recommend suitable courses or programmes.

The role involves counseling students and parents, explaining courses, admission requirements, and fees, while handling inquiries via calls, emails, and walk-ins. You will coordinate with academic teams and maintain records.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service and convincing abilities.
• Good follow-up and relationship management skills.

Responsibilities

• Counsel students and parents regarding available courses and educational programmes.
• Understand students' academic backgrounds, interests and career goals.
• Provide information about course details, admission requirements and fees.
• Handle student enquiries through calls, emails and walk-ins.
• Follow up with prospective students and convert enquiries into enrolments.
• Assist students with application and admission procedures.
• Maintain student records and update enquiry databases.
• Coordinate with academic and admissions teams.

Skills

Communication skills

Interpersonal skills

Customer service

Relationship management

Follow-up skills

Education

Bachelor's degree

Tools

MS Office

Job description

Driving Licence: Valid Driving Licence Required

Job Overview

We are looking for a friendly, motivated and customer-oriented Student Counselor to guide prospective students through the admission process, understand their educational goals and recommend suitable courses or programmes.

Key Responsibilities

• Counsel students and parents regarding available courses and educational programmes.
• Understand students' academic backgrounds, interests and career goals.
• Provide information about course details, admission requirements and fees.
• Handle student enquiries through calls, emails and walk-ins.
• Follow up with prospective students and convert enquiries into enrolments.
• Assist students with application and admission procedures.
• Maintain student records and update enquiry databases.
• Coordinate with academic and admissions teams.

Requirements

• Bachelor's degree in any discipline preferred.
• Previous experience in student counselling, educational consultancy or sales is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer service and convincing abilities.
• Good follow-up and relationship management skills.
• Proficiency in MS Office.
• Valid driving licence is mandatory.
• Candidates of any nationality are welcome to apply.