Strategic Technical Account Manager — UAE

TCO Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm in the UAE is seeking an experienced Technical Account Manager to manage technical support and account management activities. The ideal candidate will have over 7 years of experience in customer and vendor management, a background in mechanical or petroleum engineering, and strong analytical skills. This role offers the opportunity to thrive in a dynamic environment while enhancing service quality and customer relationships.

Qualifications

• Over 7 years of relevant experience in technical account management.
• Experience with customer and vendor management related to offshore activities.
• Ability to work independently and analyze situations systematically.

Responsibilities

• Manage technical support and account management activities in the UAE.
• Perform risk assessments for complex installations.
• Train customers and end-users on products.

Skills

Customer and vendor management

Analytical and systematic thinking

Initiative and teamwork

Verbal and written communication in English

Education

Bachelor’s degree in mechanical engineering or petroleum engineering

Job description

A leading technology firm in the UAE is seeking an experienced Technical Account Manager to manage technical support and account management activities. The ideal candidate will have over 7 years of experience in customer and vendor management, a background in mechanical or petroleum engineering, and strong analytical skills. This role offers the opportunity to thrive in a dynamic environment while enhancing service quality and customer relationships.