Strategic Renewal Specialist – TT/SMB Quoting

KnowBe4; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading cybersecurity training firm in Dubai seeks a Renewal Specialist responsible for managing customer renewals and negotiating pricing opportunities. Candidates should hold an Associate's Degree or equivalent experience, have strong communication skills, and proficiency in tools like Salesforce and Microsoft Office. The role involves maintaining customer relationships, generating pricing quotes, and ensuring successful deal closures in a dynamic work environment with fantastic benefits.

Benefits

Company-wide bonuses

Employee referral bonuses

Tuition reimbursement

Flexible dress code

Qualifications

• Experience with web browsers (Chrome, Internet Explorer, etc.).
• Previous sales or negotiation experience.
• Strong collaborative and teamwork skills.

Responsibilities

• Manage opportunities within assigned customer portfolio.
• Negotiate with customers to prevent churn.
• Generate pricing quotes for renewals.

Skills

Experience with Gmail

Experience with MS Office

Strong verbal and written communications

Excellent time management

Ability to build rapport with customers

Education

Associates Degree or equivalent

Tools

Salesforce

Job description

A leading cybersecurity training firm in Dubai seeks a Renewal Specialist responsible for managing customer renewals and negotiating pricing opportunities. Candidates should hold an Associate's Degree or equivalent experience, have strong communication skills, and proficiency in tools like Salesforce and Microsoft Office. The role involves maintaining customer relationships, generating pricing quotes, and ensuring successful deal closures in a dynamic work environment with fantastic benefits.