Strategic Customer Success Partner - EPM & Analytics (UAE)

Anaplan; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading tech company in the UAE is seeking a Customer Success Business Partner to manage customer relationships, drive adoption, and ensure satisfaction with their solutions. The ideal candidate will have 5 years of experience in customer success or consulting, strong communication skills, and the ability to influence stakeholders. Additional qualifications include a master's degree in finance or a related field. Join a diverse team committed to customer success and innovation.

Qualifications

• 5 years of experience in customer success, presales, or management consulting.
• Strong communication and presentation skills to influence stakeholders.
• Ability to translate technical concepts into business outcomes.

Responsibilities

• Drive customer adoption, expansion, and satisfaction.
• Act as a trusted advisor to help customers achieve their goals.
• Manage customer relationships and facilitate workshops.

Skills

Customer-first mindset

Strong communication skills

Problem-solving skills

Ability to manage multiple priorities

Education

5 years of experience in customer success or management consulting

Masters degree in finance, supply chain, or sales & marketing

Tools

SaaS platforms

Job description

A leading tech company in the UAE is seeking a Customer Success Business Partner to manage customer relationships, drive adoption, and ensure satisfaction with their solutions. The ideal candidate will have 5 years of experience in customer success or consulting, strong communication skills, and the ability to influence stakeholders. Additional qualifications include a master's degree in finance or a related field. Join a diverse team committed to customer success and innovation.