Strategic Credit & Collections Officer

OTIS; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A renowned global engineering firm in Dubai seeks a professional to handle customer collections and manage a portfolio of over 200 clients. The successful candidate will have 5-8 years of experience in collections, preferably in a construction or engineering setting. Fluency in both English and Arabic is essential. This role involves ensuring timely dues collection, account reconciliation, and efficient communication with clients. It's a significant opportunity within a global organization that prioritizes diversity and inclusion.

Qualifications

• 5-8 years of relevant experience in collections handling a portfolio of minimum 200 customers.
• Experience in a construction/engineering organization is preferred.

Responsibilities

• Provide management information and insights on work area performance.
• Follow departmental policies and standard operating procedures.
• Communicate with customers for overdue follow-ups.
• Reconcile accounts and resolve customer disputes.
• Update AR system for all handled portfolios.
• Submit invoices with required documentation.
• Send dunning letters per company credit policy.
• Organize follow-up activities to support target achievement.

Skills

Good Excel skills

Written and spoken English

Written and spoken Arabic

Education

Bachelors / Diploma degree in Finance/Accounting or equivalent

Job description

A renowned global engineering firm in Dubai seeks a professional to handle customer collections and manage a portfolio of over 200 clients. The successful candidate will have 5-8 years of experience in collections, preferably in a construction or engineering setting. Fluency in both English and Arabic is essential. This role involves ensuring timely dues collection, account reconciliation, and efficient communication with clients. It's a significant opportunity within a global organization that prioritizes diversity and inclusion.