Strategic Area Manager - Specialty Fulfillment Ops

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global e-commerce leader is seeking an experienced Area Manager for their Dubai operations. In this role, you'll lead performance and compliance across third-party logistics, driving improvements in customer experience and operational efficiency. The ideal candidate will have a degree and at least 2 years of management experience, alongside the ability to adapt to varied work schedules. Join a team focused on delivering high customer service standards and improving operational processes in an innovative environment.

Qualifications

• Minimum 2 years of employee and performance management experience.
• Work a flexible schedule including weekends, nights, and/or holidays.
• Experience with performance metrics process improvement or lean techniques.

Responsibilities

• Manage performance, cost, compliance, and capacity of logistics partners.
• Monitor and analyze customer experience and delivery performance.
• Lead major projects to support business growth.
• Contribute to process improvements and cost optimization.
• Develop strong communication processes across teams.

Skills

Employee management

Performance metrics improvement

Lean methodologies

Communication

Education

Bachelor's degree or equivalent

Job description

A global e-commerce leader is seeking an experienced Area Manager for their Dubai operations. In this role, you'll lead performance and compliance across third-party logistics, driving improvements in customer experience and operational efficiency. The ideal candidate will have a degree and at least 2 years of management experience, alongside the ability to adapt to varied work schedules. Join a team focused on delivering high customer service standards and improving operational processes in an innovative environment.