Store Team Leader: Customer Experience & Operations

Abercrombie And Fitch Co.; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Annual return flight

Paid Time Off

3 Paid Comp Days

Merchandise Discount

Medical/Dental/Life Insurance

Assistance Program (mental health)

Fertility & Adoption

Headspace membership

Parental & Adoption Leave

Training & Development

Career Advancement

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Full-time Key Holder in Dubai to lead a team of associates and drive a differentiated customer experience. The role involves opening/closing routines, supervisory tasks, and maintaining the store’s presentation while keeping customers at the center of everything we do.

Ideal candidates have at least 1 year of supervisory or managerial experience and exhibit work ethic, assertiveness, analytical thinking, and adaptability in a fast-paced retail environment.

Qualifications

• Minimum 1 year experience as Supervisor or Manager.

Responsibilities

• Lead training and development initiatives to uplift team performance.
• Enhance the customer experience through effective leadership and service.
• Communicate clearly with team and stakeholders to ensure alignment.
• Oversee store presentation and sales floor supervision to drive results.
• Ensure asset protection and loss prevention practices are followed.
• Enforce company policies and procedures at all times.

Skills

Work Ethic

Assertiveness

Applied Learning

Attention to Detail

Analytical Skills

Adaptability / Flexibility

Multi-Tasking

Stress Tolerance

Job description

Abercrombie & Fitch Co. is seeking a Full-time Key Holder in Dubai to lead a team of associates and drive a differentiated customer experience. The role involves opening/closing routines, supervisory tasks, and maintaining the store’s presentation while keeping customers at the center of everything we do.

Ideal candidates have at least 1 year of supervisory or managerial experience and exhibit work ethic, assertiveness, analytical thinking, and adaptability in a fast-paced retail environment.