Store Ops Lead — Multi‑Site Quick Commerce (Hybrid, Unlimited PTO)

Careem Networks FZ LLC; Dubai; Hybrid; AED 146,000 - 221,000; Full time

Job summary

A leading technology company in Dubai seeks a Store Operations Lead to oversee operations across a cluster of Dark Stores within Quick Commerce. The role focuses on driving performance and efficiency, mentoring Store Managers, and ensuring the highest standards of customer experience. Candidates should have 3–5 years of relevant experience and strong analytical skills. This position offers a hybrid work model with ample opportunities for professional growth.

Benefits

Unlimited vacation days

Access to healthcare benefits

Fitness reimbursements

Qualifications

• 3–5 years of experience in E-commerce, Quick Commerce, or Retail Operations.
• Strong team management and leadership skills.
• Excellent data skills and comfort with large datasets.

Responsibilities

• Lead and develop multiple Store Managers and their teams.
• Oversee end-to-end operations of the cluster.
• Drive operational KPIs such as delivery speed and customer satisfaction.

Skills

Team management

Analytical skills

Problem-solving

Data proficiency (Excel/Google Sheets)

SQL knowledge

Job description

A leading technology company in Dubai seeks a Store Operations Lead to oversee operations across a cluster of Dark Stores within Quick Commerce. The role focuses on driving performance and efficiency, mentoring Store Managers, and ensuring the highest standards of customer experience. Candidates should have 3–5 years of relevant experience and strong analytical skills. This position offers a hybrid work model with ample opportunities for professional growth.