Standardisation Auditor - Ground Operations

Emirates Airlines - Other locations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline is seeking a Standardisation Auditor for Ground Operations in Dubai. The successful candidate will ensure compliance with audit activities, support improvement of auditing standards for ground operations, and possess a degree in Aviation Management or similar. Applicants should have over 5 years of experience in ground operations and auditing, strong analytical skills, and report writing capabilities. Attractive, tax-free salary and travel benefits are offered with this role.

Benefits

Attractive tax-free salary

Travel benefits

Discounts on flights and hotel stays

Qualifications

• 5+ years' experience in airline ground operations, with 2 years in auditing, safety, or quality.
• Familiarity with auditing ground handling agents, load control, ramp operations, or dispatch.
• Working knowledge of GCAA CAR AIR OPS and IOSA ISARPs.
• Strong communication skills and report writing capabilities.

Responsibilities

• Review audits for compliance with internal quality standards and regulatory requirements.
• Monitor audit planning to identify gaps in scope and execution.
• Support auditor calibration by reviewing audit conduct and findings.
• Generate reports on auditing activities and provide feedback for improvements.

Skills

Attention to detail

Analytical thinking

Report writing

Auditing techniques

Non-conformity classification

Education

Degree in Aviation Management, Ground Operations, or Business Management

Tools

Q-Pulse

IQSMS

Job description

Job Purpose

The Executive Management Engineering & Operations (EME&O) team plays a vital role in the Emirates Group's success. By managing the Group's engineering and operations functions effectively, the EME&O team helps us maintain our high standards of safety, reliability, and efficiency.

Position

As a Standardisation Auditor Ground Operations in the Compliance Monitoring Department you will review audit activities, assessing findings, and supporting continuous improvement of auditing standards and practices within ground operations. The position provides independent oversight of compliance auditing related to ground handling, load control, dispatch, ramp safety, airport services, and related domains.

In this role you will:

• Review completed audits from the Ground Operations Compliance Monitoring Section to ensure they meet internal quality standards, regulatory requirements, and appropriate audit methodology. Validate the correctness, depth, and consistency of findings.
• Monitor audit planning, sampling strategies, and execution to identify gaps or inconsistencies. Evaluate the adequacy of audit scope and alignment with GCAA CAR AIR OPS, IOSA standards, and internal procedures.
• Support the calibration of auditors by reviewing how ground operations audits are conducted, including classification of findings, use of checklists, and consistency in root cause analysis and corrective action evaluation.
• Perform post-audit sampling, document checks, and limited field verifications to assess whether actual practices align with audit reports and whether corrective actions are implemented effectively.
• Generate reports on the quality and effectiveness of ground operations auditing activities. Provide feedback to the Standardisation Manager on areas of strength and improvement.
• Identify opportunities to enhance audit processes, checklists, and reporting structures. Contribute to the development of best practices and standardisation across the audit programme.
• Maintain a strong understanding of GCAA CAR AIR OPS (ground operations), IOSA ground handling and operational control provisions, and airline ground operations manuals and procedures.
• Liaise with ground operations auditing personnel to clarify audit expectations, share standardisation insights, and support audit quality improvement initiatives.

Qualification

To be considered for the role, you must meet the below requirements:

• Hold a degree in Aviation Management, Ground Operations, Business management or equivalent.
• Have 5+ years' experience in airline ground operations, including at least 2 years in auditing, safety, or quality roles.
• Demonstrate familiarity with auditing ground handling agents, load control, ramp operations, or dispatch.
• Possess working knowledge of GCAA CAR AIR OPS and IOSA ISARPs related to ground operations.
• Have proficiency in auditing techniques, non-conformity classification, and corrective/preventive action assessment.
• Exhibit strong attention to detail, analytical thinking, and document review skills.
>Be proficient in using audit systems (e.g. Q-Pulse, IQSMS, or equivalent).
• Communicate clearly and professionally, with strong report writing capabilities.

You will have an edge if you:

• have completed IOSA auditor training

At Emirates, we’re committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and become part of our world-class team!

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers