Sr. Specialist Fleet Partner

Delivery Hero SE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading international delivery firm based in Dubai is seeking a candidate to drive operational excellence and lead cross-functional projects. The ideal applicant will have a Bachelor's degree in engineering or business, excellent communication skills, and a resilient mindset. Responsibilities include formulating strategic plans aligned with 3PL vision and improving workflows. Fluency in Arabic is a bonus. This role combines strategic leadership with hands-on execution.

Qualifications

• Ability to communicate complex problems and recommend solutions.
• Resilient mindset that views challenges as potential win‑win situations.
• Experience delivering programs in a global organization.
• Excellent data management, written and verbal communication skills.
• Team player who thrives on comradery.
• Strong commitment to enforcing standards, ethics and compliance.

Responsibilities

• Understand end goals aligned with 3PL vision and formulate plans.
• Lead operational excellence across processes and systems.
• Design solutions that scale workflows and programs.
• Identify and mitigate risks and remove obstacles.
• Lead collaboration efforts on cross-functional projects.

Skills

Communication of complex problems

Resilience

Program delivery

Data management

Team collaboration

Influencing and aligning

Standards enforcement

Organizational skills

Fact-finding

Fluency in Arabic

Education

Bachelor’s degree in engineering or business

Job description

Company Description

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

What’s On Your Plate?

• Understand end goals aligned with talabat’s 3PL vision and formulate plans to meet those goals. Define Objectives and Key Results. Ensure cross-functional agreement and alignment on them. Complete those plans, and ensure timely delivery.
• Lead operational excellence across processes and systems, improving on existing and building new processes.
• Design solutions that scale workflows and programs.
• Identify and mitigate risks, proactively remove obstacles and handle critical issues.
• Lead collaboration effort between 3PL team and other departments on cross-functional projects and workstreams.

Qualifications

What Did We Order?

Essential:

• Ability to communicate complex problems and recommend solutions.
• Resilient mindset that views challenges as potential win‑win situations looking to be discovered.
• Experience delivering programs in a growing and complex global organization.
• Bachelor’s degree in engineering, business or equivalent practical experience.
• Excellent data management, written and verbal communication skills.
• Team player who thrives on comradery.
• Ability to influence, empower, and align people across a broad variety of job functions through your relationships.
• Strong commitment to enforcing standards, ethics and compliance.
• Extremely organized and process‑driven to enable effective management of internal workload and expectations across a large set of stakeholders.
• Hands‑on, enjoys fact‑finding and going beyond theoretical frameworks.
• Excellent command of English, and fluency in Arabic would be a bonus.
• Excellent in identifying process gaps and measuring progress.

Good-to-have:

• Good understanding of the last mile delivery ecosystem.
• Master’s degree in engineering or business.
• Exceptional emotional intelligence.