Sr. Manager Rider Health & Safety

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent logistics company in Dubai is seeking a Sr. Manager Health & Safety to enhance rider wellbeing and safety protocols. This role involves leveraging data-driven insights, leading project management efforts, and developing safety SOPs across the MENA region. The ideal candidate will have 6+ years of health and safety experience, strong analytical skills, and expertise in developing safety protocols. Proficiency in English is required, while fluency in Arabic and Urdu is a plus. This position is full-time and on-site.

Qualifications

• 6+ years of health & safety experience ideally within logistics.
• Proven experience with analytical tools, data-driven insights and concise presentations.
• Experience in developing and implementing safety protocols.

Responsibilities

• Own and lead the data strategy for rider health and safety.
• Lead project management efforts for regional action plans.
• Leverage technologies to drive safety improvements.
• Develop and maintain safety SOPs for all markets.
• Address and investigate safety complaints from vendors/riders.

Skills

Data analysis

Leadership

Stakeholder management

Project management

Critical thinking

Risk assessment

Communication

Education

HSE certification

Tools

SQL

Excel

Tableau

Looker

Job description

Are you a certified Health Safety and Environment (HSE) expert looking to make a meaningful impact Talabats Regional Logistics team in Dubai seeks a dedicated individual to lead the charge in enhancing the safety and wellbeing of our delivery heroes. As a Sr. Manager Health & Safety youll play a pivotal role in crafting and implementing safety protocols ensuring compliance and enhancing the overall health and safety standards for our valued riders. We’re seeking a talented individual to join our Rider Lifecycle team. With an indepth understanding of the bigger picture you will be responsible for riders health safety & wellbeing across the MENA region and will be a key leader in our super exciting tech solutions pioneering safety initiatives as well as active process auditing in all 8 markets. Your North Star will be to ensure data driven improvements in the way we tackle safety challenges on and off the road with the ultimate goal of creating a healthy environment for Talabat riders. This role isnt just about maintaining safety; its about driving positive change and championing rider welfare at every step.

Whats On Your Plate

• Own and lead the data strategy for rider health and safety leveraging insights to design and optimize processes that enhance speed efficiency and rider wellbeing.
• Lead project management efforts to develop and execute region-specific action plans ensuring adherence to strict timelines marketspecific needs and seamless coordination with global regional and local stakeholders.
• Leverage industry leading technologies and processessuch as telematics accident validation and Incident Management Systems (IMS)by auditing BAU operations identifying inefficiencies and driving improvements for a safer and more efficient rider experience.
• Develop implement and maintain safety SOPs to ensure consistency across all markets while regularly reviewing and updating them to align with evolving safety standards and operational needs.
• Serve as the advocate for rider safety by staying up to date with local safety regulations and best practices while collaborating with regulators and the public relations team to drive meaningful safety improvements both on and off the road.
• Demonstrate strategic thinking and execution excellence in key safety initiatives such as Road Safety Weeks Rider Insurance process social media ride safety campaigns and the adoption of innovative technology solutions.
• Leverage datadriven insights to identify safety risks measure impact and drive informed decisionmaking.
• Address and investigate safety complaints and concerns raised by Vendors/Riders and customers implementing corrective action plans to eliminate potential dangers.

What Did We Order

• HSE certification or relevant qualifications
• 56 years health & safety experience ideally within logistics
• Datadriven likes to analyse data derive insights and present findings concisely. Critical thinking is a must previous experience with analytical tools (SQL Excel Gsheets Tableau Looker or equivalent) is desired
• Excel in leadership skill and stakeholder management collaborating across teams and with external partners
• Proven project management experience
• Experience in developing and implementing safety protocols
• A proactive approach to risk assessment and mitigation
• You are happy working in a fastpaced environment and see changes as opportunities.
• Fluent in English; Arabic and Urdu fluency is a plus

Remote Work :

No

Employment Type :

Fulltime