Specialty Outlet Manager

Rotana Hotels; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Ras al-Khaimah is seeking a dedicated Specialty Outlet Manager to oversee specific outlet operations. The chosen candidate will drive sales, manage staff, and ensure excellent service standards while maintaining inventory and compliance. The ideal applicant should have proven experience in a similar role and possess strong leadership skills. This role offers the chance to work in a dynamic environment aimed at providing outstanding customer experiences.

Qualifications

• Proven experience as a Specialty Outlet Manager or similar role.
• Ability to handle challenging situations effectively.
• Good understanding of sales and marketing principles.

Responsibilities

• Develop and implement strategies to increase sales and profitability.
• Hire, train, and manage staff for exceptional customer service.
• Monitor inventory levels and ensure proper stock management.
• Handle customer complaints and resolve issues timely.

Skills

Strong leadership and management skills

Excellent communication and interpersonal abilities

Ability to work under pressure

Good understanding of sales and marketing principles

Knowledge of inventory management and budgeting

Education

Bachelor’s degree in Business Administration

Job description

Summary

We are looking for a dedicated Specialty Outlet Manager to oversee the operations of a specific type of outlet within a company. The Specialty Outlet Manager will be responsible for driving sales, managing staff, maintaining quality standards, and ensuring excellent customer service.

Job Responsibility

• Develop and implement strategies to increase sales and profitability of the specialty outlet
• Hire, train, and manage staff to deliver exceptional customer service
• Monitor inventory levels and ensure proper stock management
• Maintain quality standards in product offerings and service delivery
• Handle customer complaints and resolve issues in a timely manner
• Coordinate with marketing teams to promote the outlet and attract more customers
• Prepare reports on sales performance, expenses, and other key metrics
• Ensure compliance with health and safety regulations

Candidate Requirements

• Proven experience as a Specialty Outlet Manager or similar role
• Strong leadership and management skills
• Excellent communication and interpersonal abilities
• Ability to work under pressure and handle challenging situations
• Good understanding of sales and marketing principles
• Knowledge of inventory management and budgeting
• Bachelor’s degree in Business Administration or relevant field is preferred