Specialist/Fraud Management

e&; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

e& is hiring for a Fraud Management professional in Dubai to lead monitoring, detection, and prevention of fraud across the group. You will configure detection systems, analyze alerts, and implement new rules to counter emerging threats.

The role collaborates with IT, vendors, and regulators to maintain FM controls and dashboards for executive leadership. The ideal candidate has 2–3 years in telecom, a relevant bachelor’s degree, and a proactive mindset to stay ahead of industry trends, with

Qualifications

• 2–3 years of telecom experience.
• Bachelor’s degree in business, Finance, Information Technology, or related field.

Responsibilities

• Monitor and analyze system-generated alerts and reports to identify suspicious activities and potential fraud incidents.
• Configure, maintain, and optimize fraud detection systems and tools to ensure effective coverage and timely detection of fraudulent activities.
• Conduct regular system health checks, performance reviews, and ensure system integrity and reliability.
• Coordinate with IT and vendor teams for system upgrades, enhancements, and troubleshooting issues related to fraud management platforms.
• Develop and implement new rules, algorithms, and parameters in fraud systems to adapt to emerging fraud patterns and threats.
• Support the management of the Fraud Management (FM) policy framework, ensuring operational capabilities to monitor, detect, mitigate, and stop fraud across e&.
• Assist in maintaining the FM control framework, including monitoring rules and defining roles and responsibilities.
• Stay updated on commercial propositions and technical enhancements to identify potential fraud risk areas.
• Work collaboratively with other departments to communicate and discuss fraud risks and cases, and provide recommendations.
• Prepare and present dashboards and reports to management, communicating expectations and progress.
• Maintain current knowledge of industry standards, trends, and best practices through professional networks.
• Support FM systems and tools’ projects, including innovative initiatives such as Artificial Intelligence and Machine Learning.
• Respond to ad-hoc requests, reports, and projects from other departments and stakeholders.
• Contribute to the efficiency and maturity enhancement of FM controls, processes, and personnel.
• Communicate and manage relationships with external parties, including the Telecom Regulator and law enforcement authorities.

Skills

Fraud tools

Education

Bachelor’s degree

Job description

Job Location: Dubai, United Arab Emirates

Date Posted: 8 October 2026

Job Reference/ID: 11349

Job Description / Role:

Manage and support the Fraud Management policy and control framework, ensuring effective monitoring, detection, mitigation, and prevention of fraud across Etisalat.

Work together with other departments to mitigate the fraud risk across Etisalat.

Key Responsibilities:

• Monitor and analyze system-generated alerts and reports to identify suspicious activities and potential fraud incidents.
• Configure, maintain, and optimize fraud detection systems and tools to ensure effective coverage and timely detection of fraudulent activities.
• Conduct regular system health checks, performance reviews, and ensure system integrity and reliability.
• Coordinate with IT and vendor teams for system upgrades, enhancements, and troubleshooting issues related to fraud management platforms.
• Develop and implement new rules, algorithms, and parameters in fraud systems to adapt to emerging fraud patterns and threats.
• Support the management of the Fraud Management (FM) policy framework, ensuring operational capabilities to monitor, detect, mitigate, and stop fraud across eand.
• Assist in maintaining the FM control framework, including monitoring rules and defining roles and responsibilities.
• Stay updated on commercial propositions and technical enhancements to identify potential fraud risk areas.
• Work collaboratively with other departments to communicate and discuss fraud risks and cases, and provide recommendations.
• Prepare and present dashboards and reports to management, communicating expectations and progress.
• Maintain current knowledge of industry standards, trends, and best practices through professional networks.
• Support FM systems and tools’ projects, including innovative initiatives such as Artificial Intelligence and Machine Learning.
• Respond to ad-hoc requests, reports, and projects from other departments and stakeholders.
• Contribute to the efficiency and maturity enhancement of FM controls, processes, and personnel.
• Communicate and manage relationships with external parties, including the Telecom Regulator and law enforcement authorities.

Experience Required:

2-3 years in Telecom.

Education Qualifications:

Bachelor’s degree in business, Finance, Information Technology, or related field.

Skills Required:

• Proficiency in relevant software and tools.

Employment / Job Type:

Full Time

Nationality:

UAE National (Emiratisation)

About the Company:

e& is a technology and telecommunications group serving consumers, businesses, and digital markets. Its Gulf operations offer careers in telecom, technology, cybersecurity, data, sales, product, finance, customer experience, and corporate functions.

Company Industry:

Telecommunications

Department / Functional Area:

Fraud Management

Closing Date:

21 October 2026