Specialist - Authorization

Sheikh Shakhbout Medical City; Abu Dhabi; On-site; AED 180,000 - 260,000; Full time

Job summary

Sheikh Shakhbout Medical City is seeking a Specialist-Authorization to initiate Pre-Authorization requests and coordinate with payers, physicians, and clinical staff. This role ensures medical necessity, collects supporting information, and tracks pre-certifications for procedures ordered by physicians.

The ideal candidate has extensive revenue cycle experience, healthcare certifications, and strong knowledge of payer requirements.

Qualifications

• 12 years of Revenue Cycle Experience in lieu of degree.
• Healthcare Certification (CRCR and/or CHAM).
• Extensive knowledge of healthcare revenue cycle systems.
• Minimum two years of medical insurance verification and authorization.
• Billing and coding experience preferred.
• Experience with complex coding, insurance issues, pre-certification, and outbound referral management.
• Experience with CPT, ICD-10, HCPCS, LMRPs and related guidelines.
• Experience with third-party payer requirements, contracts, authorization and payment practices.
• Understanding of insurance requirements for prior authorization.
• Knowledge of registration, verification, pre-certification and scheduling procedures.
• Knowledge of payer processes (website, fax, contact number) for submitting documentation.
• Proficient knowledge of Microsoft Office and Outlook.
• Proficient knowledge of Medical Terminology and Medical Coding.
• Understanding of insurance billing procedures and practices.
• 1–3 years of prior authorization experience in large healthcare networks.
• Knowledge of ICD-10 and CPT-4.
• Experience with insurance terminology.

Responsibilities

• Initiate Pre-Authorization requests to payers for procedures ordered by physicians.
• Collect clinical information and coordinate with Case Management and Utilization Review as needed.
• Communicate requirements to service line partners and reschedule when authorization is pending.
• Contact payers by phone, fax or portal to obtain benefits and authorization details.
• Ensure all authorizations, pre-certifications and financial obligations are documented clearly.
• Monitor and respond to inquiries via email, fax and phone within defined timeframes.
• Stay informed on insurance criteria for prior authorization and assist patients and physicians as needed.

Skills

Revenue cycle experience

Payer authorization

Insurance verification

Medical coding CPT ICD-10

Microsoft Office

Payer communications

CRCR/CHAM certification

Education

12 years revenue cycle experience in lieu of degree

Tools

Microsoft Office

Outlook

Job description

The Specialist-Authorization is responsible for initiating a Pre-Authorization request to the payer for the claims that require approval This position requires communication with payers patients physician offices and hospital clinical staff This position is primarily responsible for pre-certifying procedures ordered by physicians The Specialist-Authorization will also be responsible for monitoring appropriateness and medical necessity and providing necessary information for authorization and continued visits This individual will confirm pre-certifications that have been obtained or will obtain pre-certifications if needed Serve as primary contact for all SEHA Business Entity prior authorization requirementsServe as the primary resource for SEHA Business Entity reading of prior authorization process and requirements Collect clinical information regarding services to be rendered Contacts insurance companies by phone fax or online portal to obtain insurance benefits eligibility and authorization information Updates systems with accurate information obtained Responsible for communicating to service line partners of situations where rescheduling is necessary due to lack of authorization or limited benefits and is approved by clinical personnel Works with inpatient accounts for authorization and held responsible for timely notification to payers of the patient s admission to the facility to protect financial standing Uses utmost caution that obtained benefits authorizations and pre-certifications are accurate according to the actual test and procedure or registration being performed Ensures all benefits authorizations pre-certifications and financial obligations of patients are documented on account memos clearly accurately precise and detailed to ensure expeditious processing of patient accounts May contact physicians Case Management and Utilization Review to facilitate the sending of clinical information in support of the authorization to the payer as assigned Monitors team mailbox e-mail inbox faxes and phone calls responding to all related Pre-Access account issues within defined time frames Contact the payer to obtain prior authorization Gather additional clinical and or coding information as necessary in order to obtain prior authorization Provide standardized documentation within the system to identify prior authorization and the criteria surrounding such authorization Stay informed and research information regarding insurance criteria for prior authorization Serve as the primary resource to patients regarding the prior authorization process

Required:

• 12 years of Revenue Cycle Experience in lieu of degree.
• Healthcare Certification (CRCR and/or CHAM)
• Extensive knowledge of healthcare revenue cycle systems
• Minimum two (0-2) years of medical insurance verification and authorization required
• Billing and coding experience preferred
• Minimum of (0-2) years documented and recent experience in a medical facility setting where the use of the electronic system for complex coding, insurance issues, pre-certification, and outbound referral management is evident
• Experience, testing, or academic coursework completion of CPT, ICD-10, HCPCS, LMRPs, and similar coding/guidelines
• Experience with third-party payer requirements, contracts, authorization, and payment practices
• Understanding of insurance requirements for prior authorization
• Knowledge of registration, verification, pre-certification, and scheduling procedures
• Understanding of payer processes (website, fax, contact number) to submit appropriate clinical documentation
• Proficient knowledge of Microsoft Office and Outlook
• Proficient knowledge of Medical Terminology and Medical Coding
• Understanding of insurance billing procedures and practices
• 1-3 years of prior authorization experience in a large healthcare, multi-integrated network, or third-party medical billing environment
• Knowledge of ICD-10 and CPT-4
• Experience with insurance terminology required.