Enable job alerts via email!

Spa Therapist (Seasonal - 6 Month Contract)

Minor International

Abu Dhabi

On-site

AED 60,000 - 120,000

Full time

3 days ago
Be an early applicant

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Job summary

A leading hospitality company in Abu Dhabi is seeking a qualified operations professional to deliver top-notch guest experiences. Responsibilities include providing massage therapies, maintaining hygiene standards, and ensuring guest satisfaction. Ideal candidates will have an international certificate in massage therapy and previous spa experience in a 5-star environment.

Qualifications

  • At least secondary education required.
  • International Certificate in Massage Therapy Treatments and Skincare is necessary.
  • Previous 5-star resort spa experience is preferred.
  • Enthusiastic attitude and willingness to learn required.

Responsibilities

  • Greet guests warmly and personally.
  • Perform quality massage therapies and body treatments.
  • Maintain cleanliness and hygiene in work areas.
  • Ensure guest satisfaction through courteous service.

Skills

Massage Therapy Treatments
Customer Service
Hygiene Standards
Problem Solving
Communication Skills

Education

Secondary Graduation
International Certificate in Massage Therapy
Job description
Operations
  • To create the first positive impression to the guest by greeting them in a warm welcoming manner-by name addressed.
  • To contribute to the high level of services in accordance with the companys standard as prescribed in Standard Operations Manual.
  • To perform quality massage therapies and body treatments as prescribed in Standard Training Manual.
  • To ensure that all equipment associated with service function at all time.
  • To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests.
  • To assist with demonstrations and events as required.
  • To participate in a new training and refreshing program as required.
Administration
  • To update the Therapist Logbook.
  • To complete all assignments stated by deadlines with the spa manager or supervisors guidelines.
  • To respond to the change as indicated by the company.
Policy & Procedure
  • To have a complete understanding of and adhere to the companys policy and procedures.
  • To have a complete understanding of and adhere to the companys policy related to fire hygiene environmental health and safety.
  • To report for duty punctually and always wear the correct uniform with the name badge.
  • To carry out the other duties as assigned by the management team.
  • To establish good relationship and rapport with guests and colleagues.
  • To ensure the cleanliness and hygiene in work areas
Qualifications
  • At least secondary graduated
  • International Certificate in Massage Therapy Treatmentsand Skincare
  • Previous 5* resort spa experience
  • Well-groomed and high standard of personal hygiene
  • Enthusiastic and willing to learn
  • Spa experience is necessary
  • Previous Experience with Hammam is an advantage
Additional Information
  • Prompt and courteous delivery of all orders maintaining a positive image through all each guest contact and through cleanliness of guest areas.
  • Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
  • During shift ensure that guests are satisfied by assisting with serving seating communication with kitchen and by striving to speak to all guests.
  • Assist in maintaining a highly motivated and well trained staff
  • Open and close shift in accordance with Managers Checklist.
  • Train maintain and enforce all Anantara Service Standards
  • Properly execute revenue and check control procedures on shift
  • Maintain a safe and sanitary work environment for all Associates and guests
  • Gather and implement all proper tools for running shifts (i.e. schedules floor plans reservations checks)
  • Find solutions for problems such as call outs last minute bookings or any other daily problems that may arise.
  • Be on the floor during entire meal period and ensure adequate coverage
  • Ensure that only a quality product is being served
  • Maintain proper Associate uniform standards
  • Manage an effective repair and maintenance program through the use of work orders inspections etc.
  • Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling time adjustments etc.)
  • Assist any Associate in his/her job performance when required to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates
  • Encourage problem solving by Associates through proper training and empowerment to ensure guest satisfaction.
  • Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantaras Guarantee of Fair Treatment Policy
  • Identify and recommend incentive programs new ideas and methods of operation
Remote Work

No

Employment Type

Full-time

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.