Spa Therapist - BVLGARI Resort Dubai

Bvlgari Hotels & Resorts; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Bvlgari Hotels & Resorts in Dubai is seeking a skilled Massage Therapist to provide exceptional massage services and body treatments to our esteemed guests. Your role will involve assessing guest needs, maintaining a clean and organized treatment area, and ensuring customer satisfaction during spa services.

The ideal candidate will possess a State or Regional Massage License and have at least one year of experience. Strong guest service skills and attention to detail are essential. Join us in delivering unmatched luxury and relaxation.

Qualifications

• State or Regional Massage License required.
• At least 1 year of related work experience preferred.
• Must maintain current skills and licensure.

Responsibilities

• Provide massage services and body treatments to guests.
• Maintain cleanliness and organization of the treatment area.
• Handle guest interactions professionally and courteously.

Skills

Massage techniques

Guest service skills

Attention to detail

Education

Technical, Trade, or Vocational School Degree

Tools

Massage tools

Job description

Additional Information

• Job Number: 26066349
• Job Category: Spa
• Location: Jumeirah Bay Island, Dubai, United Arab Emirates, 72223
• Schedule: Full Time
• Located Remotely?: N
• Position Type: Non-Management

Position Summary

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.

Required Qualifications

• License or Certification: State or Regional Massage License

Equal Opportunity Employment Statement

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.