Spa & Recreation Guest Experience Concierge

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading international hotel brand based in Dubai is seeking a Spa & Recreation Receptionist. In this role, you will greet and assist clients to provide an excellent Guest and Member experience, ensuring their needs are met. Responsibilities include managing customer feedback, adhering to cash handling procedures, and compliance with health and safety regulations. Ideal candidates should demonstrate strong customer service skills and attention to detail, with previous spa experience being advantageous.

Qualifications

• Previous spa experience is advantageous.
• Excellent grooming standards are required.

Responsibilities

• Assist guests and clients in an appropriate and timely manner.
• Manage customer feedback effectively.
• Ensure compliance with all health and safety regulations.

Skills

Committed to delivering a high level of customer service

Excellent attention to detail

Ability to work in a consistently professional and helpful manner

Job description

A leading international hotel brand based in Dubai is seeking a Spa & Recreation Receptionist. In this role, you will greet and assist clients to provide an excellent Guest and Member experience, ensuring their needs are met. Responsibilities include managing customer feedback, adhering to cash handling procedures, and compliance with health and safety regulations. Ideal candidates should demonstrate strong customer service skills and attention to detail, with previous spa experience being advantageous.