Spa Experience & Reservations Specialist

Sheraton Hotels & Resorts; Sharjah Emirate; On-site; AED 72,000 - 120,000; Full time

Job summary

Sheraton Sharjah invites you to join our Spa team as a Spa Specialist. You will support spa operations, promote treatments and retail, handle reservations, confirm appointments, and guide guests through our services with a warm, professional approach.

The role requires excellent communication, a friendly demeanor, and the ability to stay on your feet while assisting guests and processing payments. High school diploma and hospitality mindset preferred; no prior spa experience required.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• No license or certification required.

Responsibilities

• Promote Spa services or retail.
• Schedule reservations and confirm appointments.
• Provide answers about services to guests.
• Check in guests and process payments.

Skills

Customer service

Hospitality

Communication skills

Team player

Education

High school diploma or GED

Tools

Reservation software

POS system

Hotel management system

Job description

Sheraton Sharjah invites you to join our Spa team as a Spa Specialist. You will support spa operations, promote treatments and retail, handle reservations, confirm appointments, and guide guests through our services with a warm, professional approach.

The role requires excellent communication, a friendly demeanor, and the ability to stay on your feet while assisting guests and processing payments. High school diploma and hospitality mindset preferred; no prior spa experience required.