Spa Experience Expert

Le Meridien; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Le Méridien Dubai invites qualified Spa Specialists to join our team. You will support a range of spa functions, promote services and retail, manage reservations and confirmations, and assist guests to create memorable experiences.

The role requires a professional appearance and good communication, with physical stamina to stand and move around, and the ability to handle payments and guest inquiries as part of an exceptional guest journey.

Qualifications

• High school diploma or GED required.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Promote Spa services and retail offerings as part of guest experience.
• Schedule reservations and confirm appointments with guests.
• Provide information about Spa services and products to guests.
• Check guests in and process relevant payments.
• Move through the spa area and assist with basic service-related tasks as needed.

Education

High school diploma or GED

Job description

POSITION SUMMARY

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique - with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.


• Related Work Experience: No related work experience.


• Supervisory Experience: No supervisory experience.


• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the destination. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.