Solutions Architect

Intertec Softwares Pvt Ltd; Remote; AED 200,000 - 300,000; Full time

Job summary

A leading IT services provider is seeking a Presales Consultant with extensive experience in the managed service domain. The candidate will be responsible for developing IT managed services solutions, understanding customer IT operations, and presenting tailored business cases. Applicants should have a Bachelor’s degree in IT-related fields and 6+ years of relevant experience, along with stellar interpersonal and negotiation skills. This remote role requires a strong understanding of ITIL standards.

Qualifications

• 6+ years of experience in the managed Service Domain.
• Experience in multiple presales towers like Networks, Digital workplace, etc.

Responsibilities

• Understand customer’s IT operations and analyze business cases for managed services outsourcing.
• Conduct customer workshops for business case demonstrations.
• Respond to RFI/RFP received from Sales.
• Present and demonstrate Managed Services Solutions.
• Develop cost-effective and scalable delivery models.
• Plan and schedule activities with the Managed Services Program Manager.

Skills

Presales experience

Excellent interpersonal communications

Negotiation skills

Understanding of IT operations standards such as ITIL

Education

Bachelors of Engineering in IT or related fields

Job description

JOB TITLE

Presales Consultant - MS

JOB PURPOSE

Solution Architect responsible for building IT Manage Services Solution

QUALIFICATION

Bachelors of Engg in IT/ related fields

LOCATION

Remote / WFH

EXPERIENCE

6+ years of experience in the managed Service Domain

RESPONSIBILITIES

• Understand customer’s IT operations and roll out a business case for Manage services outsourcing with relevant analysis on current operations/model and the ROI over outsourcing.
• Conduct/Participate in customer workshops for demonstrating business cases & managed services model.
• Respond to RFI/RFP received from Sales
• Excellent interpersonal communications and negotiation skills
• Present/ Demonstrate Managed Services Solution
• Develop cost effective & scalable delivery models with SLA based support services.
• Develop effort estimates for the proposed managed services solution across delivery models (onsite/offshore-Remote/Hybrid/Shared/Dedicated).
• Ensure the solution proposed is optimally designed for the customer and as per the standard Practice
• Planning and scheduling activities with the Managed Services Program Manager to ensure the success of the projects
• Should have good understanding in service quality.
• must be well versed in IT operations standards such as ITIL

TECHNICAL SKILLS / COMPETENCIES

MANDATORY

Skills & Experience

• Presales experience in 1 or more tower - Networks, Digital workplace, Service Desk, Data Center, Storage, Backup, Tools & Automation