Social and Outside Catering Sales Manager

Dorchester Collection; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A premium hotel group in Dubai seeks a Social & Outside Catering Sales Manager. This role focuses on developing relationships in catering segments to enhance guest experiences and meet revenue targets. Ideal candidates will have over 5 years in luxury hotels, exceptional communication and negotiation skills, and a passion for hospitality. The position offers a variety of benefits including competitive salary, family support, and opportunities for professional growth. Join a team dedicated to creating extraordinary experiences.

Benefits

Competitive Salary Package

Family Benefits

World-class Development Opportunities

Complimentary stays with breakfast

50% off at bars and restaurants

Private Medical Insurance

Life Insurance

Annual Flight Allowance

Education Support Allowance

Housing Allowance

Transportation Allowance

Uniform with complimentary laundry

Qualifications

• 5+ years of experience in luxury hotels or premium catering sales.
• In-depth knowledge of ultra-luxury hotels and banquet operations.
• Experience in social events and banqueting sales.

Responsibilities

• Develop strong relationships within assigned catering segments.
• Increase production and revenue to meet hotel budgets.
• Contract social groups and events from start to finish.

Skills

Relationship-building skills

Communication skills

Negotiation skills

Service excellence

Creative thinking

Job description

Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your personality creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity.

If you need us to do anything to support you during the recruitment process such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update.

Reference 2025-5807 Hotel

The Lana - Dorchester Collection

Division & Department

Sales & Marketing - Catering & Events

Job Title

Social & Outside Catering Sales Manager

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests where belonging transcends all else. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and submitting your application please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as Social and Outside Catering Sales Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.

What you'll get

As Social & Outside Catering Sales Manager at The Lana Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• Family Benefits
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance for self and the family
• Life Insurance for self
• Annual Flight Allowance for self and the family
• Education Support Allowance for children
• Housing Allowance
• Transportation Allowance
• Uniform provided by the Company with complimentary laundry

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for developing strong relationship within your assigned Social Outside Catering segments to ensure our guests receive nothing but the best experience.
• You’ll also seek for increasing production and revenue for the hotel in order to meet and exceed annual hotel budgets.
• Our values of Passion Personality Respect Working Together and Creativity guide us each and every day. As a Social and Outside Catering Sales Manager you’ll have the opportunity to bring these to life and continue to create our legacy.
• Develop and grow weddings birthdays anniversaries and bespoke celebrations.
• Expand the hotels outside catering presence with creative high-touch experiences.
• Build strong relationships with HNWIs wedding planners and event agencies.
• Work hand-in-hand with culinary banquet and marketing teams to deliver extraordinary events.
• Represent the hotel as a true brand ambassador at luxury events and trade shows.
• Responsible for contracting social groups and events along with outside catering functions from start to finish according to client requirements.
• You’ll work in an organized and strategic manner analyzing business reports and data daily to keep updated with the business needs.

The items shared are the essence of a day in the life of a Social and Outside Catering Sales Manager but well make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Your distinct personality and genuine passion for hospitality bringing warmth and professionalism to every interaction.
• 35 years of experience in luxury hotels or premium catering sales with a proven ability to deliver exceptional results.
• In-depth knowledge of ultra-luxury hotels banqueting and outlet operations with a strong track record in social events and banqueting sales.
• Outstanding communication negotiation and relationship-building skills that inspire trust and create meaningful connections.
• A refined sense of service excellence creativity and cultural awareness always attuned to the needs of discerning guests.
• Polished presentation skills and the confidence to engage with high-profile clients in a professional approachable manner.

Job Location

United Arab Emirates

Location

Dubai

Required Experience

Manager