Job Summary
The Social Media Executive is responsible for daily content scheduling, audience interaction, and platform management across all social media channels.
Job Responsibilities
1. Content Scheduling & Publishing
- Post daily content across all social media platforms according to the content calendar.
- Coordinate with designers and videographers to ensure timely delivery of required visual assets.
- Write engaging and brand-appropriate captions and hashtags in English and Arabic.
2. Community Management
- Monitor and respond to comments, direct messages, and mentions in a professional and timely manner.
- Escalate sensitive inquiries or customer service concerns to the sales department.
- Engage with followers and relevant communities to build a positive brand presence.
3. Platform Monitoring & Insights
- Track key performance metrics across platforms.
- Provide regular performance reports to the Social Media Manager with observations and suggestions.
- Stay up to date with trends, hashtags, and platform updates.
4. Campaign Support
- Assist in the execution of paid and organic social media campaigns.
- Support influencer collaborations and user-generated content promotions.
Participate in brainstorming sessions for content ideas, seasonal campaigns, and new formats.
Requirements
Education: Bachelor’s degree in marketing, Media, Communications, or a related field.
Experience: 1–2 years of experience managing social media platforms.
- Strong writing and communication skills with attention to tone and detail.
- Familiar with Instagram, Facebook, TikTok, LinkedIn, and platform management tools.
- Basic understanding of social media analytics.
- Creative mindset, team player, and highly organized.
- Basic design or video editing skills is a plus.