Skin care advisor (Russian & Chinese Speakers) - Niche brands, Beauty

Beauty; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury beauty retailer in Dubai is seeking a motivated individual to deliver exceptional customer service and meet sales targets. Responsibilities include identifying customer needs, providing beauty treatments, and maintaining store standards. Candidates should have at least 1-2 years of experience in retail or customer service, and a high school education is required.

Qualifications

• 1 to 2 years retail sales or customer service experience, preferably in skin care.

Responsibilities

• Meet and exceed sales targets set by the Line Manager.
• Identify and fulfill customer needs providing quality advice.
• Provide beauty treatments as per training standards.
• Maintain housekeeping and hygiene standards in the store.

Skills

Customer service

Sales

Retail experience

Product knowledge

Education

High School Level

Job description

Job Purpose

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.

Job Requirements

Education/Certification and Continued Education

• High School Level

Years of Experience

• 1 to 2 years retail sales or customer service experience preferable in skin care

Functional Roles and Responsibilities

• Meet and exceed sales targets set by the Line Manager.
• Identify and fulfill our customers’ needs and thus provide quality advice and exceptional service.
• Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the company’s policy.
• As per the standards set out in the Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times.
• Merchandise products as per guidelines, ensuring accurate stock rotation.
• Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves.
• Check stock levels daily and recommend orders to the Line Manager to replenish and maintain optimum stock levels.
• Ensure all applicable administration is completed accurately and on time, including customer database cards.
• Comply with all company policies and procedures.
• Seek opportunities to increase sales, for example, link selling.