Site Lead, Workplace Services & Facilities (Dubai)

ServiceNow; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai seeks a Site Lead to oversee customer experience and workplace management. The candidate will ensure a safe and functional office while providing top-tier customer service. Responsibilities include managing facilities, leading onsite programs, and maintaining strong communication with employees and executives. A successful candidate will have 3-5 years of relevant experience and industry certifications. This full-time role requires onsite presence and is essential for operations.

Qualifications

• 3-5 years of experience in FM & Operations or related disciplines.
• Strong interpersonal skills to build relationships at all levels.
• Proficiency in relevant software tools and applications.

Responsibilities

• Oversee onsite programs and ensure operational excellence.
• Organize and support events for training and meetings.
• Manage vendors for maintenance and services effectively.

Skills

Customer service

Leadership

Facilities management

Interpersonal skills

Financial analytical skills

Education

Industry certifications such as FMP BOMA IWFM

Tools

Spreadsheet software

CAFM/CMMS applications

Job description

A leading technology company in Dubai seeks a Site Lead to oversee customer experience and workplace management. The candidate will ensure a safe and functional office while providing top-tier customer service. Responsibilities include managing facilities, leading onsite programs, and maintaining strong communication with employees and executives. A successful candidate will have 3-5 years of relevant experience and industry certifications. This full-time role requires onsite presence and is essential for operations.